| Keynotes and Invited Presentations | |
| Software Quality versus Time-to-Market: How to Resolve These Conflicts? | p. 1 |
| Mobile Web Services and Software Quality | p. 2 |
| Solid Software: Is It Rocket Science? | p. 7 |
| Is Process Improvement Irrelevant to Produce New Era Software? | p. 13 |
| Model-Driven Business Operations | p. 17 |
| Product Quality in Software Business Connection | p. 25 |
| Breakthrough in Delivering Software Quality: Capability Maturity Model and Six Sigma | p. 36 |
| Accepted Papers quality@web | |
| Using Mobile Agents for Security Testing in Web Environments | p. 42 |
| Quality Control Techniques for Constructing Attractive Corporate Websites: Usability in Relation to the Popularity Ranking of Websites | p. 53 |
| Evaluating the Performance of a Web Site via Queuing Theory | p. 63 |
| Requirements Engineering and QA | |
| Lessons Learned from Applying the Requirements Engineering Good Practice Guide for Process Improvement | p. 73 |
| Quality Assurance Activities for ASP Based on SLM in Hitachi | p. 82 |
| Improving Software Quality in Product Families through Systematic Reengineering | p. 90 |
| Process Improvement Experiences | |
| SPI Models: What Characteristics Are Required for Small Software Development Companies? | p. 100 |
| Experience Based Process Improvement | p. 114 |
| How to Effectively Promote the Software Process Improvement Activities in a Large-Scale Organization | p. 124 |
| Risk and Cost Management | |
| Consideration of EVMS Technique Application to Software Development | p. 135 |
| Performing Initial Risk Assessments in Software Acquisition Projects | p. 146 |
| UML Developments: Cost Estimation from Requirements | p. 156 |
| Personal Software Process | |
| The Personal Software Process in Practice: Experience in Two Cases over Five Years | p. 165 |
| Personal Software Process: Classroom Experiences from Finland | p. 175 |
| Partnering for Quality | |
| GARP - The Evolution of a Software Acquisition Process Model | p. 186 |
| Cooperation and Competition with Partner Companies: Practices for Quality Control through Competition among Teams | p. 197 |
| Cooperate or Conquer? A Danish Survey of the Customer-Supplier Relationship | p. 207 |
| Defect Management | |
| Introduction of the Software Configuration Management Team and Defect Tracking System for Global Distributed Development | p. 217 |
| Software Development Bug Tracking: "Tool Isn't User Friendly" or "User Isn't Process Friendly" | p. 226 |
| I-P-O/Multilateral Design Quality Evaluation Methods: Process Improvements and Effects | p. 236 |
| The COTS Market | |
| Classifying COTS Products | p. 246 |
| Understanding Software Component Markets: The Value Creation Perspective | p. 256 |
| Collaboration between a COTS Integrator and Vendors | p. 267 |
| XP and/or Maturity | |
| Creation of a Guideline for Tailoring Development Processes Using Project Metrics Data | p. 274 |
| Comparison of CMM Level 2 and eXtreme Programming | p. 288 |
| An Empirical Study with Metrics for Object-Relational Databases | p. 298 |
| New Approaches to Testing | |
| Extended Model-Based Testing toward High Code Coverage Rate | p. 310 |
| Restricted Random Testing | p. 321 |
| Quality-Adaptive Testing: A Strategy for Testing with Focusing on Where Bugs Have Been Detected | p. 331 |
| Effective Inspection | |
| Peer Reviews as a Quality Management Technique in Open-Source Software Development Projects | p. 340 |
| An Evaluation of Inspection Automation Tools | p. 351 |
| Author Index | p. 363 |
| Table of Contents provided by Publisher. All Rights Reserved. |