Servitization Strategy : Delivering Customer-Centric Outcomes Through Business Model Innovation - Tim Baines

Instant online reading.
Don't wait for delivery!
Go digital and save!

Servitization Strategy

Name: Servitization Strategy
Brand: Springer International Publishing AG
Price: 79.99 AUD
Availability: BackOrder

Delivering Customer-Centric Outcomes Through Business Model Innovation

By: Tim Baines, Ali Ziaee Bigdeli, Kawal Kapoor

Write A Review

Hardcover | 11 February 2024

At a Glance

Format
Hardcover

Dimensions(cm)
23.52 x 15.49

Hardcover

$79.99

or 4 interest-free payments of $20.00 with

Available for Backorder. We will order this from our supplier however there isn't a current ETA.

Offering products-as-a-service, delivering outcomes for customers and earning revenue when customers get the result they value is increasingly common as a business model and the transition from selling products to selling services and its successful implementation is a challenge for many firms. Part of the Palgrave Executive Essentials series, this book introduces this collection of outcome-based business models as the Advanced Services Business Model and provides a practical guide on how a firm can innovate these services through a process known as servitization.

Competing through advanced services offers businesses a pathway to both improve economic productivity and sustainability. Servitization offers the potential to create greater value for customers, while also improving resource efficiency and dematerialisation of the supply chain. It has the potential to reshape the industrial landscape for businesses, markets, and consumers around the World. This book functions as a companion for executive education courses on servitization, business model innovation, strategy and operations. It is also of interest to all students and instructors looking for a practical outline to the implementation of service-based business models, as well as professionals operating in this area or seeking to strategic change to their business model.

Shipping

	Standard Shipping	Express Shipping
Metro postcodes:	$9.99	$14.95
Regional postcodes:	$9.99	$14.95
Rural postcodes:	$9.99	$14.95

Orders over $79.00 qualify for free shipping.

How to return your order

At Booktopia, we offer hassle-free returns in accordance with our returns policy. If you wish to return an item, please get in touch with Booktopia Customer Care.

Additional postage charges may be applicable.