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Researching Complex Information Infrastructures : Design Characteristics of ICT Tools for Examining Modern Technology Usage - Thomas Ludwig

Researching Complex Information Infrastructures

Design Characteristics of ICT Tools for Examining Modern Technology Usage

By: Thomas Ludwig

eText | 29 May 2017

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Thomas Ludwig reveals design characteristics when aiming at researching information infrastructures and their diverse information resources, types of users and systems as well as divergent practices. By conducting empirically-based design case studies in the domain of crisis management, the author uncovers methodological and design challenges in understanding new kinds of interconnected information infrastructures from a praxeological perspective. Based on implemented novel ICT tools, he derives design characteristics that focus on integrating objective and subjective queried insights into situated activities of people as well as emphasizing the subjective nature of information quality.
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