| Foreword | p. xiii |
| Preface | p. xix |
| Acknowledgments | p. xxi |
| World Class Maintenance (WCM)--Opportunity and Challenge | p. 1 |
| Some Historical Aspects | p. 1 |
| Some Common Maintenance Problems | p. 3 |
| Proliferation of "Solutions" | p. 8 |
| The Acronym Parade | p. 8 |
| Benchmarking and Best Practices--Help or Hindrance? | p. 9 |
| Maintenance Optimization--An Emerging Vision | p. 11 |
| The Motivating Factor | p. 11 |
| The Traditional Maintenance Mindset | p. 12 |
| Rethinking Maintenance Strategy | p. 13 |
| Focusing Resources--The 80/20 Rule | p. 14 |
| World Class Maintenance (WCM)--Our Approach | p. 16 |
| Preventive Maintenance--Definition and Structure | p. 19 |
| What is Preventive Maintenance? | p. 19 |
| Why Do Preventive Maintenance? | p. 21 |
| Preventive Maintenance Task Categories | p. 22 |
| Time-Directed (TD) | p. 23 |
| Condition-Directed (CD) | p. 24 |
| Failure-Finding (FF) | p. 25 |
| CD Versus FF--A Distinction | p. 27 |
| Run-To-Failure (RTF) | p. 28 |
| Preventive Maintenance Program Development | p. 28 |
| Current PM Development Practices and Myths | p. 30 |
| PM Program Elements | p. 33 |
| The "R" in RCM--Pertinent Reliability Theory and Application | p. 39 |
| Introduction | p. 39 |
| Reliability and Probabilistic Concepts | p. 40 |
| Reliability in Practice | p. 43 |
| Some Key Elements of Reliability Theory | p. 46 |
| Failure Mode and Effects Analysis (FMEA) | p. 49 |
| Availability and Preventive Maintenance | p. 54 |
| RCM--A Proven Approach | p. 57 |
| Some Historical Background | p. 57 |
| The Bathtub Curve Fallacy | p. 58 |
| The Birth of RCM | p. 61 |
| What is RCM? | p. 63 |
| Feature 1 | p. 64 |
| Feature 2 | p. 65 |
| Feature 3 | p. 65 |
| Feature 4 | p. 66 |
| The Four Features--A Summary | p. 66 |
| Some Cost-Benefit Considerations | p. 67 |
| RCM Methodology--The Systems Analysis Process | p. 71 |
| Some Preliminary Remarks | p. 72 |
| Step 1--System Selection and Information Collection | p. 74 |
| Level of Assembly | p. 75 |
| System Selection | p. 76 |
| Information Collection | p. 79 |
| Step 2--System Boundary Definition | p. 82 |
| Step 3--System Description and Functional Block Diagram | p. 86 |
| Step 3-1--System Description | p. 88 |
| Step 3-2--Functional Block Diagram | p. 90 |
| Step 3-3--IN/OUT Interfaces | p. 90 |
| Step 3-4--System Work Breakdown Structure (SWBS) | p. 92 |
| Step 3-5--Equipment History | p. 95 |
| Step 4--System Functions and Functional Failures | p. 96 |
| Step 5--Failure Mode and Effects Analysis | p. 98 |
| Functional Failure-Equipment Matrix | p. 98 |
| The FMEA | p. 100 |
| Redundancy--General Rule | p. 106 |
| Redundancy--Alarm and Protection Logic | p. 107 |
| Step 6--Logic (Decision) Tree Analysis (LTA) | p. 107 |
| Step 7--Task Selection | p. 112 |
| Step 7-1--The Task Selection Process | p. 112 |
| Step 7-2--Sanity Check | p. 117 |
| Step 7-3--Task Comparison | p. 120 |
| Task Interval and Age Exploration | p. 124 |
| Items of Interest (IOI) | p. 127 |
| Illustrating RCM--A Simple Example (Swimming Pool Maintenance) | p. 133 |
| Step 1--System Selection and Information Collection | p. 134 |
| System Selection | p. 134 |
| Information Collection | p. 134 |
| Step 2--System Boundary Definition | p. 135 |
| Step 3--System Description and Functional Block Diagram | p. 139 |
| Step 3-1--System Description | p. 139 |
| Step 3-2--Functional Block Diagram | p. 142 |
| Step 3-3--IN/OUT Interfaces | p. 142 |
| Step 3-4--System Work Breakdown Structure (SWBS) | p. 145 |
| Step 3-5--Equipment History | p. 146 |
| Step 4--System Functions and Functional Failures | p. 147 |
| Step 5--Failure Mode and Effects Analysis | p. 147 |
| Step 6--Logic (Decision) Tree Analysis | p. 155 |
| Step 7--Task Selection | p. 155 |
| Step 7-1--Task Selection Process | p. 155 |
| Step 7-2--Sanity Check | p. 155 |
| Step 7-3--Task Comparison | p. 165 |
| Alternative Analysis Methods | p. 171 |
| Reducing Analysis Cost | p. 171 |
| Abbreviated Classical RCM Process | p. 175 |
| Step 1--System Selection and Information Collection | p. 175 |
| Step 2--System Boundary Definition | p. 175 |
| Step 3--System Description and Functional Block Diagram | p. 175 |
| Step 4--Functions and Functional Failures | p. 176 |
| Step 5--Failure Mode and Effects Analysis | p. 176 |
| Step 6--Logic (Decision) Tree Analysis (LTA) | p. 177 |
| Step 7--Task Selection | p. 177 |
| Items of Interest (IOI) | p. 177 |
| Experience-Centered Maintenance (ECM) Process | p. 177 |
| Part A | p. 178 |
| Part B | p. 180 |
| Part C | p. 181 |
| Implementation--Carrying RCM to the Floor | p. 183 |
| Historical Problems and Hurdles | p. 184 |
| Equipment-To-Function Hurdle | p. 185 |
| Organizational Hurdle | p. 185 |
| Run-To-Failure Hurdle | p. 185 |
| CD and FF Hurdle | p. 186 |
| Sacred Cows Hurdle | p. 186 |
| Labor Reduction Hurdle | p. 187 |
| PM Task Procedures Hurdle | p. 187 |
| Labor and Material Adjustment Hurdle | p. 188 |
| Gearing for Success | p. 188 |
| Plan | p. 189 |
| Do | p. 192 |
| Check | p. 192 |
| Act | p. 193 |
| Interfacing with the CMMS | p. 193 |
| Requirements for CMMS Integrated Support of RCM Activities | p. 194 |
| Developing Effective and Useful Task Procedures | p. 197 |
| RCM Rollup | p. 197 |
| Procedural Development | p. 198 |
| RCM Lessons Learned | p. 203 |
| Organizational Factors | p. 204 |
| The Structure Factor | p. 204 |
| The Decision Factor | p. 205 |
| The Financial Factor | p. 206 |
| The Buy-In Factor | p. 209 |
| RCM Teams | p. 210 |
| Resource Allocation | p. 210 |
| Team Makeup | p. 211 |
| Personnel Selection | p. 212 |
| Facilitator Role | p. 212 |
| Scheduling Considerations | p. 213 |
| Training | p. 214 |
| System Selection | p. 215 |
| Using IOIs (Items of Interest) | p. 217 |
| O&M Peer Acceptance | p. 217 |
| Program Management Considerations | p. 218 |
| Feedback to Management | p. 218 |
| Using Quantitative Reliability Data | p. 219 |
| Information Traceability and Coding | p. 220 |
| Key Factors in Success--and Failure | p. 221 |
| The Living RCM Program | p. 223 |
| Definition and Need | p. 223 |
| The Four Factors of The Living RCM Program | p. 225 |
| Adjustments to the Baseline RCM Analysis Results | p. 225 |
| Plant Modifications | p. 226 |
| New Information | p. 226 |
| Program Measurement | p. 226 |
| Reviewing The Living RCM Program | p. 228 |
| Living RCM Program Process | p. 228 |
| Software Support | p. 231 |
| RCM Software--A Historical Journey | p. 231 |
| An Observation | p. 232 |
| Reducing RCM Analysis Effort and Cost | p. 233 |
| Useful Attributes and Capabilities | p. 235 |
| RCM Software--Our Pick | p. 237 |
| Industrial Experience with Classical RCM | p. 239 |
| Selected Component PM Task Comparisons | p. 239 |
| Selected Case History Studies | p. 243 |
| Three Mile Island--Unit 1 Nuclear Power Plant | p. 244 |
| MidAmerican Energy--Power Plant Coal Processing | p. 255 |
| Tennessee Valley Authority (TVA)--Cumberland Plant FGD | p. 265 |
| Georgia-Pacific Corporation--Leaf River Pulp Operations | p. 274 |
| Boeing Commercial Airplane--Frederickson Wing Responsibility Center | p. 281 |
| Arnold Engineering Development Center (AEDC)--Von Karman Gas Dynamics Facility | p. 290 |
| NASA--Ames Research Center/12 ft Pressure Tunnel (PWT) | p. 300 |
| List of Acronyms | p. 309 |
| The Mathematics of Basic Reliability Theory | p. 311 |
| The Economic Value of Preventive Maintenance | p. 317 |
| References | p. 331 |
| Index | p. 335 |
| About the Authors | p. 337 |
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