WHAT IS THE LEAN THINKING? .............................7
THE TOYOTA PRODUCTION SYSTEM .................... 14
TOTAL QUALITY MANAGEMENT ........................... 19
ADVANTAGES AND BENEFITS .............................. 26
TOOLS AND METHODOLOGIES..............................33
UNDERSTAND THE PRINCIPLES OF LEAN ........... 39
PROCESS.................................................................45
KAIZEN ................................................................... 51
SIX SIGMA ............................................................. 58
KANBAN .................................................................65
ANALYTICS ............................................................. 73
TIPS FOR SUCCESS.................................................79
LEAN ANALYTICS CYCLES .................................... 84
TYPES OF KANBAN SYSTEMS ............................... 93
RUNNING A PROJECT WITH KANBAN.................102
BUILDING A LEAN TEAM ...................................... 111
KAIZEN EVENTS...................................................120
SIX SIGMA SCALE................................................. 133
TIPS TO MAKE SIX SIGMA WORK FOR YOU ........ 137
KANBAN COMBINED WITH LEAN MANUFACTURING ............. 144
KAIZEN AND THE CAPABILITIES OF THE ORGANIZATION .................. 153
BUSINESS ANALYSIS TECHNIQUES .................... 163
THE METRICS THAT MATTER FOR YOUR BUSINESS .................... 171
CONCLUSIONS ABOUT LEAN ................................177
WHAT IS AGILE PROJECT MANAGEMENT .......... 181
ADVANTAGES AND BENEFITS ............................. 186
UNDERSTAND THE PRINCIPLES OF AGILE......... 199
TOOLS AND METHODOLOGIES............................ 215
SKILLS AND SOFTWARE DEVELOPMENT .......... 230
MONITORING AND TIPS FOR SUCCESS...............245
THE AGILE PROCESS............................................ 255
WHAT ARE THE REASONS WHY AGILE PROJECT MANAGEMENT COULD FAIL? ...........263
TOOLS FOR GREATER TEAM EFFECTIVENESS IN AGILE PROJECT MANAGEMENT............ 271
THE AGILE DEVELOPMENT PROCESS ................. 277
BENEFITS OF AGILE METHODOLOGY .................292
DISADVANTAGES OF AGILE METHODOLOGY.... 300
HOW TO AGILE: THE WORK ETHIC AND VALUES ........ 309
THE AUTHENTICITY OF AGILE MANAGEMENT .. 317
CONCLUSIONS ABOUT AGILE .............................. 321
WHAT IS SCRUM?.................................................324
ADVANTAGE AND BENEFITS ...............................329
UNDERSTAND SCRUM .........................................334
SPRINTING CYCLE .............................................. 340
TOOLS AND METHODOLOGIES............................ 351
MONITORING .......................................................366
SYSTEMS OF CONTROL IN SCRUM ..................... 380
APPLICATIONS OF SCRUM...................................387
METRICS IN SCRUM ............................................ 403
HOW TO BUILD A SCRUM TEAM.......................... 416
NON-CORE ROLES IN SCRUM ............................. 430
SCRUM MANAGEMENT ERRORS TO AVOID ........433
USEFUL RESOURCES ........................................... 437
CONCLUSIONS ABOUT SCRUM ........................... 444