Issues

Remove Friction, Fast Track Your Growth, and Ignite Your Greatness

By: Mark O'Donnell, Sue Hawkes, Jill Young

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Hardcover | 7 April 2026

At a Glance

Hardcover
200 Pages

Dimensions(cm)
20.96 x 13.97 x 2.03

Hardcover

RRP $52.99

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With today’s market plagued by economic uncertainty, companies need to cut out anything slowing them down. The ability to tackle issues head-on isn’t just nice to have anymore—it's your competitive advantage when things get tough.

The biggest epidemic plaguing businesses today is the failure to solve issues quickly and permanently. Most companies get stuck in endless meetings that rehash the same problems without resolution, creating a culture of frustration and stagnation.

Issues reveals the cure: a proven system used by tens of thousands of businesses to remove friction, fast-track growth, and ignite greatness. Authors Mark O'Donnell, Sue Hawkes, and Jill Young show you how to revolutionize your organization by:

Mastering two essential tools to systematically tackle any business challenge, idea, opportunity, or obstacle
Building a high-trust culture and understanding how to create psychological safety where teams can openly debate and challenge ideas without taking things personally, leading to better decisions
Getting to the root of problems fast and solving what’s really causing friction instead of just treating the symptoms
Transforming meeting culture to turn boring, circular meetings into productive 90-minute meetings that consistently solve 5–15 issues per week
Empowering every team member to be a problem-solving expert, creating leaders at every level

Built on the foundation of the Entrepreneurial Operating System (EOS), this methodology has helped leadership teams find quick solutions to every problem that arises. You'll learn to build a culture of openness and honest accountability, where teams attack problems together instead of hiding from them.

Stop letting the same issues drain your energy and profits. Great companies solve issues as they arise and make them disappear forever, and this book shows you exactly how to become one of them. Your path from chaos to clarity starts here.

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