| Top 10 Tips You'll Learn about Online Business | p. 10 |
| Introduction | p. 11 |
| Setting the Stage! | p. 13 |
| Self-Evaluation | p. 14 |
| Pros of Starting Your Own Business | p. 15 |
| Cons of Starting Your Own Business | p. 16 |
| Before You Start | p. 18 |
| The Upside of a Down Economy | p. 19 |
| Know What You Don't Know | p. 21 |
| Think Like a Businessperson | p. 23 |
| Talk to the Experts | p. 25 |
| Plan Your Exit Strategy Now | p. 26 |
| How Much Time Will You Spend? | p. 27 |
| Make Money in Your Spare Time | p. 28 |
| Building an Entire Business Operation | p. 30 |
| Hybrid Offline-Online Businesses | p. 33 |
| When Opportunity Knocks | p. 35 |
| The Upside to Downsizing | p. 36 |
| Your Idea, Someone Else's Know-How | p. 38 |
| Taking the Family Business Reins | p. 38 |
| Business Brokers Shop for You | p. 40 |
| Know What's Hot | p. 40 |
| Meet the Expert: You | p. 42 |
| Highlight Your Track Record | p. 43 |
| Licenses and Certifications | p. 44 |
| Advanced Degrees | p. 44 |
| How Many Letters Do You Need after Your Name? | p. 45 |
| Get on the Speaker Circuit | p. 46 |
| Blog Your Way to the Head of the Pack | p. 47 |
| Finding That Killer Idea | p. 49 |
| All You Need Is One Great Idea | p. 50 |
| Make Sure Your Idea Can Be Profitable | p. 51 |
| Buy a Proven Winner | p. 52 |
| Networking | p. 54 |
| Join Your Tribe | p. 55 |
| Civic Organizations | p. 56 |
| Associations and Organizations | p. 57 |
| Industry Awards | p. 57 |
| Professional Networking Groups | p. 58 |
| Volunteering as a Strategy to Meet New Customers | p. 59 |
| Social Networking Sites | p. 60 |
| Researching the Market | p. 63 |
| Conducting Market Research | p. 64 |
| Assessing Your Potential Market | p. 65 |
| Industry Trends | p. 66 |
| Scout Out the Competition | p. 68 |
| Find Your Niche | p. 68 |
| Name Your Business | p. 70 |
| Domain Names | p. 72 |
| Online Businesses | p. 75 |
| Business Acronyms | p. 76 |
| Online Product Sales | p. 76 |
| Online Services Sales | p. 77 |
| Information Marketing | p. 77 |
| E-Mail Course Delivery | p. 78 |
| Online App Sales | p. 78 |
| Membership Sites | p. 79 |
| Online Service Marketplaces | p. 80 |
| Working "in" the Web Machine | p. 85 |
| Web Design | p. 86 |
| Web Development | p. 88 |
| Content/Writing/Blogging/Tweeting | p. 90 |
| Search Engine Optimization and Search Engine Marketing | p. 93 |
| Training | p. 96 |
| Setting Fees | p. 98 |
| Caution-Online on the Edge | p. 101 |
| Fraud | p. 102 |
| Spam | p. 105 |
| Unethical Practices | p. 106 |
| Know Your Moral Compass | p. 108 |
| Structuring Your Business | p. 109 |
| Partnerships | p. 110 |
| Sole Proprietorships | p. 112 |
| Corporations | p. 113 |
| Limited Liability Company | p. 116 |
| Joint Ventures | p. 117 |
| Get Tax Advice Now! | p. 118 |
| Crafting a Business Plan | p. 121 |
| How to Know If You Need a Business Plan | p. 122 |
| Getting Ready | p. 123 |
| A Step-by-Step Guide | p. 124 |
| Financial Plan | p. 131 |
| Reviewing and Tweaking Your Plan | p. 132 |
| Get Your Capital Act Together | p. 134 |
| Finance Basics | p. 135 |
| How to Get Start-Up Cash | p. 136 |
| Venture Capital-Know All Your Options | p. 137 |
| Silent (or Not-So-Silent) Partners | p. 139 |
| Opening Funding Doors in Any Economy | p. 140 |
| Personal Credit Scores Matter | p. 141 |
| Prove Your Business to Be Loan-Worthy | p. 142 |
| Good Documents Are Gold | p. 143 |
| Put a Financing Plan in Place | p. 145 |
| Traditional Loan Offerings | p. 146 |
| Special Loan Programs | p. 146 |
| Loan Sources Other Than Banks | p. 147 |
| Vendors | p. 147 |
| How Soon to Profitability? | p. 148 |
| When You Have the Money in Hand | p. 150 |
| Regulations and Legal Matters | p. 151 |
| Licensing and Regulations | p. 152 |
| Inspections | p. 153 |
| Zoning Ordinances | p. 153 |
| Leases | p. 154 |
| Fictitious Name Forms | p. 155 |
| Trademarks, Patents, and Copyrights | p. 156 |
| Agencies, Agreements, and Regulations | p. 157 |
| Privacy, Age Restrictions, and Digital Rights | p. 158 |
| Locating Your Business | p. 160 |
| The Right Space | p. 161 |
| Storefront Businesses | p. 162 |
| Office Space | p. 162 |
| Manufacturing and Warehouse Space | p. 163 |
| Home-Based Businesses | p. 164 |
| Shared Services | p. 165 |
| Furnishings and Equipment | p. 167 |
| Assessing Your Needs | p. 168 |
| Comfort and Layout | p. 169 |
| Telephone Systems | p. 170 |
| Cost-Effective Decisions | p. 171 |
| Cost-Cutting Ideas | p. 172 |
| Technology-Get Up to Speed | p. 173 |
| Building Your Online Presence | p. 179 |
| What Is Your Site's Purpose? | p. 180 |
| Building a Website | p. 181 |
| Hiring a Professional Web Designer | p. 182 |
| Ten Tips for a Site That Sells | p. 185 |
| Web Hosting | p. 186 |
| Domain Names-Again | p. 187 |
| Preparing to Launch Your Site | p. 188 |
| The Laws of Website Attraction | p. 191 |
| Start with Market Research | p. 192 |
| Identifying Your Target Market | p. 194 |
| Reaching Your Market | p. 195 |
| Publicity | p. 203 |
| Search Engine Marketing: Bidding for Keywords and Clicks | p. 204 |
| SEO: Search Engine Optimization | p. 205 |
| Social Media Marketing: Power and Pitfalls | p. 207 |
| Link Exchanges | p. 211 |
| QR Codes | p. 211 |
| Posting in Forums and Groups | p. 212 |
| Offline Marketing | p. 213 |
| Selling Online | p. 215 |
| Service Business | p. 216 |
| Retail Sales | p. 217 |
| Get Linked with Compatible Sites | p. 218 |
| Auction Sales | p. 218 |
| Payment Options | p. 220 |
| Shopping Cart Concepts | p. 221 |
| Credit Card Gateways | p. 223 |
| Advanced Concepts: Converting Browsers to Buyers | p. 225 |
| Conversion | p. 226 |
| Landing Pages | p. 228 |
| Copywriting Tips | p. 230 |
| Squeeze Pages | p. 232 |
| Pop-Ups | p. 233 |
| Chat | p. 233 |
| Cross-Selling and Up-Selling | p. 234 |
| Customer Relationship Management | p. 235 |
| Capturing Nonbuyers | p. 236 |
| E-Mail Marketing | p. 237 |
| Marketing Automation | p. 239 |
| Opportunity Management | p. 240 |
| Play Fair When Getting Your Online Customers | p. 240 |
| Product and Services Management | p. 242 |
| Nimble Inventory Management | p. 243 |
| Product Procurement | p. 243 |
| Pricing Your Goods and Services | p. 246 |
| Services | p. 248 |
| Automated Fulfillment and Supply Chain | p. 249 |
| Employees: Choose Well, Manage Well | p. 251 |
| Prepping Before Hiring | p. 252 |
| Where to Find Your Staff | p. 253 |
| Staff Alternatives: Contractors, Freelancers, and Interns | p. 255 |
| Interviewing Candidates | p. 256 |
| Running Background Checks | p. 258 |
| Outsourcing | p. 259 |
| Virtual Assistants | p. 261 |
| Attracting and Keeping Great Employees | p. 263 |
| Establishing Rules and Policies | p. 264 |
| Show Them the Money-and Benefits | p. 265 |
| Letting People Go-Know the Law | p. 266 |
| Bookkeeping, Record Keeping, and Administrative Tasks | p. 268 |
| Good Records Keep Things Going Smoothly | p. 269 |
| Establish Bookkeeping Procedures | p. 269 |
| Keeping Track of Your Business | p. 271 |
| Choosing Accounting Software | p. 273 |
| Record Keeping and Administrative Needs | p. 273 |
| Who Should Do the Administrative Duties? | p. 274 |
| Insurance and Tax Information | p. 276 |
| What You Need to Pay and When | p. 277 |
| Proper Deductions Help Profits | p. 277 |
| Employment Taxes | p. 279 |
| Tax Planning with a Pro | p. 281 |
| Insurance and Risk Management | p. 281 |
| Evaluating Your Insurance Needs | p. 283 |
| A Winner's Checklist-Tips and Tricks | p. 287 |
| Customer Service | p. 288 |
| Make Relationships the Highest Priority | p. 288 |
| Employee Development | p. 288 |
| Stay Abreast of Industry Changes | p. 288 |
| Make Your Company a Leader | p. 289 |
| Monitor Cash Flow | p. 289 |
| Planned Expansion | p. 289 |
| No One Knows Your Business Better Than You | p. 290 |
| Hold On to Your Sanity | p. 290 |
| Know When to Hold, Know When to Fold | p. 290 |
| Case Templates | p. 291 |
| Making a Few Dollars on the Side | p. 292 |
| Building a Business All Online | p. 292 |
| Moving a "Real World" Business to the Web | p. 293 |
| Additional Resources | p. 296 |
| Government and Association Sites | p. 297 |
| Other Reference Sites | p. 297 |
| Index | p. 299 |
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