The SAGE Handbook of Intercultural Competence brings together in one volume the leading experts and scholars from a variety of fields (e.g., education, communication, psychology, social work, health care, conflict studies, etc.) and from around the world who do work in intercultural competence (defined as appropriate and effective communication, as well as behavior, in intercultural situations). Given the current and future focus on global workforce development, and on globalization in general, this Handbook examines the skills, attitudes, and knowledge needed in our ever diverse world.
This Handbook is a vital compendium that any scholar, instructor, administrator, or student can pick up and use for a number of different topics related to intercultural competence:
Part 1--Concepts and Theory of Intercultural Competence (history; definitions; theories; models; methodologies)
Part 2--Intercultural Competence Development in Specific Fields (such as social work, engineering, education, business, health care, and training)
Part 3--Assessment of Intercultural Competence (providing frameworks, self-report tools, methods, and case studies)
Features and Benefits:
Contains chapters by the world's leading experts and scholars on the subject, providing a truly global examination of what is intercultural competence, how can it be measured and assessed, and how can it be applied
Provides readers with a broad context for intercultural competence, including the latest research on intercultural models and theories
Offers practical knowledge for how intercultural competence is manifested and developed in specific fields, such as higher education, social work, engineering, business, health care, and so on
Presents practical guidance on assessing intercultural competence through the exploration of key assessment principles and appropriate methods and tools
Industry Reviews
This much needed handbook provides the latest scholarship and work on intercultural competence, which is so vitally necessary in pursuit of mutual understanding and peace in today's world." -- Desmond Tutu "This handbook pays attention to both cultural differences and differences in the tasks that constitute international careers. It will be an indispensable guide for those who plan to work in the global society." -- Harry C. Triandis "No serious scholar of intercultural research can avoid reading and adding this book to their library. Professor Deardorff has provided the most exhaustive exposition to date of this most important topic. Future Handbooks will be measured against this volume and many will be found wanting." -- Dan Landis "This book brings together a stellar group of contributors and is essential reading for everyone involved in working across cultures, in all fields. The contributors to this volume will help us live, work and play together, and will bring needed skills to those whose job it is to cross cultural boundaries and encourage others to do the same." -- Humphrey Tonkin "This is a sourcebook for the scholar and the practitioner alike - linkingtheory and practice, and raising the reader's awareness to the complexity ofinteracting between cultures. And awareness is the first step towardscompetence." -- Geert Hofstede "When we make meaningful and deep connections across languages and cultures, we not only build critical 21st century skills; we build our capacity for understanding and compassion. This collection of essays provides a thoughtful exploration of that transformation process and how it can contribute to a more peaceful world." -- Carol Bellamy "Competent intercultural communication is a worthy and often elusive goal. Considerable progress has been made by scholars and practitioners of intercultural competence, and this Handbook accurately reflects those developments. It provides, in a comprehensive source, both the contemporary research and the practical applications of intercultural competence scholarship." -- Jolene Koester "No matter the field (psychology, nursing, public health, medicine, sociology), the settings (academic, practice, community), or country, this is a must read book for anyone who has direct contact with individuals representing the globe." -- Guerda Nicholas "I was delighted to review this book for SAGE in its earlier rendition and am thrilled to see this volume come to fruition. Each of the three parts (Conceptualizing, Applying, and Assessment and Research) provides a fresh and comprehensive examination of this incredibly important concept. Praises to Sage, Darla Deardorff and the contributors for including in Part 1, Conceptualizing Intercultural Competence, numerous chapters that invite us to understand this phenomenon from multiple cultural perspectives. This handbook is a must have for practitioners and educators dedicated to the development of intercultural competency." -- Barbara Kappler Mikk
