The Five Essentials of Organizational Excellence

Preface Acknowledgements Introduction 1. The Missing Essential Connections to Educational Excellence Unconnected Systems Thinking and Planning Strategically Benchmarking for Excellence Leading Collaboratively Engaging the Public Standards-Based Governance and Quality Assurance The Integrated Essentials The Power of Consensus Random Acts of Improvement Summary 2. The Power of Thinking and Planning Strategically Commitment by Governance Preparing for Strategic Planning The Power of Conversation in Public Education The Politics of Strategic Planning Training the Stakeholders The Mission and Building Principals Personal Investment in the Plan Public Engagement in Communicating the Plan Summary 3. Benchmarking for Excellence Using the Sterling System Benchmarking, Intelligence, and the Sterling System Student-Results Benchmarking Benchmark for Organizational Success Integrated Management Systems Designed for Student Excellence, Using Benchmarking and Competitive Intellgience To Achieve Excellence Summary 4. Leading Collaboratively for Combined Wisdom Transforming Leadership Transformationg the Principalship Change Comes From the Edge The Role of Personality Preferences in the Restructured Organization The Interpersonal Dynamics of Collaboration Retro-Programs, Sacred Cows Collaborative Organizations Organizational Characteristics of a Personal Bureaucracy At the Core of Collaborative Success Leadership and Followership Leadership Needed Today Principles Governing a Principal's Work Legitimate Followership Local Leadership Academy Systems Thinking Summary 5. Engage the Public in a Productive and Proactive Manner Nine Factors of Engagement Public Involvement Building Principals and the Nine Factors Deeper Public Involvement S.W.A.T. Teams: Schools Where Achievement Thrives Kitchen Talks School Block Talk Principal-Led Parental Collaboration Summary 6. Govern by Standards Developed With the Stakeholders Building Principals and the Need for Standards of Excellence Developing Standards of Excellence Consistent With School Vision Govern by Standards The Governance Model Summary 7. Empower Integrated Management Systems With Five Essential Skills The Sterling Criteria for Organizaitonal Performance Excellence Principals, Five Essentials, and Sterling What Drives Organizations to Sterling Excellence? Sterling Core Values Summary 8. Integrate the Five Essentials Simultaneous Development The Cycle of Implementation of the Five Essentials Cost-Benefit Analysis Administrative Arrangements versus Curricular Concerns Justify or Eliminate Summary 9. Chaos, Essentials, and Learning Organizations Five Essentials and the New Science Information, Relationships, and Chaos The Five Essentials and School Culture The Five Essentials and Learning Organizations Summary 10. Conlusion The Leadership Trap The Discipline of Dialogue Have You Told Them That? Changing Times, Changing Challenges Captain Education What Now? Summary Epilogue References Index