Postal and Delivery Services

Pricing, Productivity, Regulation and Strategy

By: Michael A. Crew, Paul R. Kleindorfer, Conference on Postal and Delivery Econom

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Hardcover | 31 December 2001

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Hardcover
412 Pages

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23.5 x 15.88 x 2.54

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When Postmaster General Creswell penned his concern about the impact 2 of electronic diversion on his postal organization, the year was 1872. General Creswell, it turned out, fretted unnecessarily. Facsimile did not achieve commercial viability until roughly a century after his tenure as Postmaster General and today that technology is fading rapidly from the communication scene. Moreover, it never appears to have significantly affected physical letter volumes. However, if General Creswell were leading a major postal organization today, he likely would feel threatened by the potential of Internet communication to cause electronic diversion of physical mail. Should recent technology developments cause the oft-predicted (but so far incorrect) inflection point that would mark the beginning of declining mail volumes. the implications from a management standpoint will be profound. The relatively fixed nature of postal costs suggest that volume declines must be offset though improved productivity, reduced cost of inputs, revenue from new products that share common costs, or reduced level of universal service.

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Preface and Acknowledgements
Liberalization and the Universal Service Obligation
Putty-Putty, Putty-Clay or Humpty-Dumpty?	p. 3
Funding the Universal Service Obligation under Liberalisation	p. 31
Assessing Liberalization in Context	p. 53
Sustainability of USO in a Liberalized Postal Market	p. 75
A Comparison of a Burden of Universal Service in Italy and the United States	p. 87
The Welfare Economics of Universal Service Standards and Service Quality	p. 107
Two-Tier Pricing under Liberalization	p. 127
Cost and Demand Studies
Postal Services Cost Modeling	p. 145
An Econometric Study of Cost Elasticity in the Activities of Post Office Counters	p. 161
Mail Demand in the Long and Short Term	p. 171
Productivity and the Substitution between Labor and Capital in Postal Organizations	p. 191
Disaggregated Letter Traffic Demand in the UK	p. 203
Strategic Issues
People and Privatization	p. 221
Modern Postal Reform Laws	p. 247
Evaluation of a Public Post Office: A Canadian Experience	p. 271
Saturday Delivery: Who Provides It? Who Needs It?	p. 299
Postal Administrations and Non-Postal Products	p. 317
USPS Finances: Is there a financially viable future	p. 331
Postal Infrastructures and Economic Development	p. 355
Assessment and Responses of Postal Sector Operators to Electronic Diversions	p. 373
Table of Contents provided by Blackwell. All Rights Reserved.

Postal and Delivery Services

Pricing, Productivity, Regulation and Strategy

At a Glance

Hardcover

Shipping

How to return your order

Defective items

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