Notes On... Caring

Preface ix

Acknowledgements xi

About the Author xiii

About the Notes On ... Series xv

1 Introduction 1

1.1 About This Book 1

2 What Is Caring? 5

2.1 Introduction 5

2.2 Defining Care 5

2.3 Theories of Care 9

2.4 Summary 14

3 Professional Caring 17

3.1 Introduction 17

3.2 Types of Care 18

3.3 Summary 24

4 The Attributes (or Ingredients) of Transformational Care 25

4.1 Introduction 25

4.2 The Seven Cs + 25

4.3 Ingredients/Attributes of Transformational Care 27

4.4 Summary 51

5 Understanding the Context of Care 53

5.1 Introduction 53

5.2 Nurses, Other Health Professionals, and Caring 54

5.3 So, Why Did You Want to become a Nurse or Health Professional? 54

5.4 So, What Is Important to You? 55

5.5 Contributors to the Challenge 56

5.6 Summary 63

6 The Therapeutic Relationship: The Key to Professional Care 65

6.1 Introduction 65

6.2 The Therapeutic Relationship: Defined 65

6.3 Characteristics: What Constitutes a Therapeutic Relationship? 67

6.4 The Zone of Helpfulness 70

6.5 Phases of a Therapeutic Relationship (Building the Bridge) 74

6.6 Summary 76

7 Compassion, Empathy, and Sympathy 79

7.1 Introduction 79

7.2 Compassion 79

7.3 Compassion Fatigue 80

7.4 Compassionate Leadership 81

7.5 Congruent Leadership 84

7.6 Empathy 86

7.7 Sympathy 87

7.8 Summary 89

8 Who Cares? -- Self-Care/Self-Compassion -- When the Oxygen Masks Fall! 91

8.1 Introduction 91

8.2 Hardwired to Put Others First 92

8.3 Hardwired to Bring Others Down 94

8.4 What Are the Risks of a Lack of Self-Care? 98

8.5 Caring for Self 99

8.6 Definition of Self-Care, Self-Compassion, and Compassionate Care 99

8.7 Strategies for Managing and Promoting Self-Care and Self-Compassion 100

8.8 The Future 105

8.9 Summary 106

References 107

Index 123