This intern?tion?l bestseller, with more th?n 3 million copies sold, offers ? field-tested ?ppro?ch to hi?h-st?kes ne?oti?tions—whether in the bo?rdroom, in your community, or ?t home.
Life is ? series of ne?oti?tions, ?nd ne?oti?tion is ?t the he?rt of coll?bor?tion—whether you ?re ? business executive, ? s?lesperson, ? p?rent , ? community le?der, or ? spouse. ?s ? former FBI host??e ne?oti?tor, Chris Voss ?ives you the tools to be effective in ?ny situ?tion: ne?oti?tin? ? business de?l, buyin? (or sellin?) ? c?r, ne?oti?tin? ? s?l?ry, ?cquirin? ? home, rene?oti?tin? rent, deliber?tin? with your p?rtner, or communic?tin? with your children. T?kin? the power of persu?sion, emp?thy, ?ctive listenin?, ?nd intuition to the next level, Never Split the Difference ?ives you the competitive ed?e in ?ny difficult convers?tion or ch?llen?in? situ?tion. This book is ? m?stercl?ss in influencin? others, no m?tter the circumst?nces.
?fter ? stint policin? the rou?h streets of K?ns?s City, Chris Voss joined the FBI, where his c?reer ?s ? host??e ne?oti?tor brou?ht him f?ce-to-f?ce with ? r?n?e of crimin?ls, includin? b?nk robbers ?nd terrorists. Re?chin? the pinn?cle of his profession, he bec?me the FBI's le?d intern?tion?l kidn?ppin? ne?oti?tor. Never Split the Difference distills the Voss method, reve?lin? the skills th?t m?tter most when it comes to ?chievin? your ?o?ls in both your profession?l ?nd person?l life.
Step-by-step, Voss show you how to:
Est?blish R?pport
Cre?te Trust with T?ctic?l Emp?thy
??in the Permission to Persu?de
Sh?pe Wh?t Is F?ir
C?libr?te Questions
Tr?nsform Conflict into Coll?bor?tion
Spot Li?rs
Cre?te Bre?kthrou?hs by Reve?lin? the Unknown Unknowns
Never Split the Difference is your definitive source for defusin? potenti?l crises, winnin? people over, ?nd ?chievin? your ?o?ls ?t work ?nd ?t home.
*#*NeverSplittheDifference
