| Foreword | p. x |
| Foreword | p. xiv |
| The Authors | p. xviii |
| Acknowledgements | p. xx |
| Introduction | p. xxii |
| Management by Values: Logic and Content | |
| Managing by Values: Its Foundation and Evolution | p. 3 |
| The evolution of MBV: from MBI, through MBO, to MBV | p. 6 |
| Triaxial model and key factors of MBV | p. 14 |
| MBV as the means for integrating strategic management with 'people' policies and building commitment | p. 17 |
| MBV and corporate ethics: two close, but disparate concepts | p. 22 |
| Summary | p. 24 |
| Values: But, What Actually Are They? | p. 27 |
| The meaning of the word 'value' | p. 27 |
| Moving from beliefs to behavior, via values | p. 36 |
| Beliefs and outcomes: the emergence of stress | p. 39 |
| Value formation in an organization | p. 43 |
| The power of values towards generation of knowledge and success in organizations | p. 46 |
| Summary | p. 49 |
| Renew or Die: The Importance of Culture Change | p. 50 |
| Understanding organizational culture and why it matters | p. 50 |
| Why should an organization change? | p. 51 |
| What should the change involve and how far should we go? | p. 60 |
| The need for 'gearing' between strategy, structure, processes and people: the role of values | p. 61 |
| More of the same or 'a change in the way of changing?' | p. 64 |
| When is the right time to change? | p. 67 |
| Summary | p. 68 |
| The Logic of Two Different Cultures: Control versus Development | p. 69 |
| The necessity to alternate and integrate control-oriented management with development-oriented management | p. 70 |
| The meaning of values in control-oriented and learning and development-oriented organizations | p. 77 |
| The rational-economic culture and why it fails | p. 80 |
| The formal and bureaucratic structure: can it work forever? | p. 84 |
| Revisiting the Hawthorne studies | p. 89 |
| Revisiting the humanist beliefs | p. 90 |
| The 'socio-technical' approach to management | p. 91 |
| Are organizations evolving? | p. 93 |
| Summary | p. 94 |
| Practices Associated with Management by Values (MBV) | |
| The Relationships Between Organization Development (OD) and MBV | p. 97 |
| What is organization development? | p. 97 |
| The innovative company: the learning organization | p. 106 |
| The structures and processes to be re-designed for cultural evolution from control towards development | p. 109 |
| Surviving and thriving in the 21st century | p. 113 |
| Summary | p. 115 |
| Creating a Culture Shift: Roles and Managing Resistance to Change in Your Company | p. 116 |
| Roles and responsibilities in implementing culture change | p. 116 |
| Roles to be assumed by the change leader(s) | p. 119 |
| The 3 phases of change | p. 126 |
| Moving from 'doing things' and 'getting things done' to 'enabling things to happen' | p. 130 |
| Resistance to change | p. 133 |
| The role of communication in managing resistance to change | p. 134 |
| Managing the political dynamics of cultural change | p. 135 |
| Managing the emotional dynamics of cultural change | p. 138 |
| Culture shift and MBV | p. 146 |
| Summary | p. 146 |
| A Step-by-Step Process for Putting MBV into Practice | p. 148 |
| Pre-change | p. 149 |
| Distilling the essential values | p. 154 |
| We are actually changing! it's time to put the project teams to work | p. 182 |
| Designing human resource policies based on values | p. 187 |
| Monitoring operational values via culture audits | p. 195 |
| Summary | p. 197 |
| Putting MBV into Practice is Net Easy: 24 Likely Problem Areas, and Suggested Answers | p. 199 |
| Postscript: An MBV Voyage - Past, Present and Future | p. 207 |
| The birth of MBV: a synergy based on the authors' experiences and beliefs | p. 207 |
| The dynamics and evolution of MBV | p. 209 |
| Culture, challenges and frontiers in MBV | p. 214 |
| Living, being alive and making a living: 'pendulum' and 'kaleidoscopic' perspectives of MBV | p. 216 |
| A final word to the reader | p. 218 |
| Driving your high-performance MBV organization to success | p. 219 |
| Appendices | p. 221 |
| On-line instrument for auditing and measuring value gaps and benchmarking in your organization | p. 221 |
| Instrument for measuring leadership readiness for championing culture change | p. 222 |
| References | p. 228 |
| Index | p. 234 |
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