Knowledge Management

Processes and Technologies

By: Herwig Rollett

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Hardcover | 31 March 2003

At a Glance

Hardcover
248 Pages

Dimensions(cm)
24.13 x 15.88 x 1.91

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A compact guide to knowledge management, this book makes the subject accessible without oversimplifying it. Organizational issues like strategy and culture are discussed in the context of typical knowledge management processes. The focus is always on pointing out all the issues that need to be taken into account in order to make knowledge management a success. The book then goes on to explore the role of information technology as an enabler of knowledge management relating various technologies to the knowledge management processes, showing the reader what can, and what cannot, be achieved through technology. Throughout the book, references to lessons learned from past projects underline the arguments. Managers will find this book a valuable guide for implementing their own initiatives, while researchers and system designers will find plenty of ideas for future work.

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Paperback

Published: 23rd October 2012

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Foreword	p. vii
Preface	p. xi
Background
Introduction	p. 3
Two Complementary Views	p. 9
Lessons Learned from Past Projects	p. 19
Processes
Knowledge Planning	p. 35
Creating Knowledge	p. 45
Integrating Knowledge	p. 57
Organizing Knowledge	p. 69
Transferring Knowledge	p. 83
Maintaining Knowledge	p. 97
Assessing Knowledge	p. 107
Technologies
Communication	p. 119
Collaboration	p. 129
Content Creation	p. 139
Content Management	p. 147
Adaptation	p. 155
eLearning	p. 163
Personal Tools	p. 173
Artificial Intelligence	p. 181
Networking	p. 189
Standards	p. 195
Hardware	p. 203
Summary	p. 209
Bibliography	p. 213
Index	p. 225
About the Author	p. 231
Table of Contents provided by Ingram. All Rights Reserved.

Knowledge Management

Processes and Technologies

At a Glance

Hardcover

Shipping

How to return your order

Defective items

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Other Editions and Formats

Paperback

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