IT Manager's Handbook

The Business Edition

By: Brian D. Jaffe, Bill Holtsnider

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Paperback | 25 September 2009

At a Glance

Paperback
392 Pages

Dimensions(cm)
22.86 x 19.05 x 2.54

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IT Manager's Handbook: The Business Edition is a MUST-HAVE guide for the advancing technology professional who is looking to move up into a supervisory role, and is ideal for newly-promoted IT managers who needs to quickly understand their positions. It uses IT-related examples to discuss business topics and recognizes the ever-changing and growing demands of IT in today's world as well as how these demands impact those who work in the field. Specific attention is paid to the latest issues, including the challenges of dealing with a mobile and virtual workforce, managing Gen-X/Yers, and running an IT organization in a troubled economy. Rich with external references and written in-easy-to-read sections, IT Manager's Handbook: The Business Edition is the definitive manual to managing an IT department in today's corporate environment.

Focuses on Web 2.0 ideas and how they impact and play into today's organizations, so you can keep up on social networking, YouTube, web conferencing, instant messaging, Twitter, RSS Feeds,ÿand other collaboration tools.

Provides strategies on how to get employees to focus in the 24/7 data word.

Discusses key IT topics in 'layman's terms' for business personnel who need to understand IT topics.

Industry Reviews

The role of IT is changing as businesses depend more and more on technology as a critical component to their success. This Business Edition of the IT Manager's Handbook series is targeted to help IT leaders make this transition possible, and provides new guidance on how an IT leader can help transform into a business partner.--Jim Chilton, Chief Information Officer, Americas - Dassault Systemes After learning how to manage a team of developers the hard way - making my share of mistakes in the real world - I now wish I had read some books on management before entering the workforce. This book provides a clear, easy-to-use resource for a technical person who is moving into management. It weaves in new concepts such as Web 2.0 and social engineering in a way that communicates in a straightforward manner to both technical and business people. This text should be required reading for technical staff to communicate the needs of a business - and it will be required reading for my development teams.--George M. Stragand, Director of Software Development, ClickFox "Overall, the IT Manager Handbook, the Business Edition, is a good introduction to the many challenges of management...The book provides the reader with a realistic approach to managing IT teams and a dozen of useful checklists, giving the new managers the necessary foundation to establish good practices and the business acumen they need to be successful in their careers."--ACM SIGSOFT Software Engineering Notes

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You Can Find This Book In

Non-Fiction Business & Management Business Mathematics & Systems Computing & I.T.Computer Science Management & Management Techniques Management of Specific Areas Production of Quality Control Management Computer Networking & Communications Networking Standards & Protocols Databases Entrepreneurship / Start-ups

The Role of an IT Manager
Just Exactly What Does an IT Manager Do?
Managers in General
The Strategic Value of the IT DePartment
Develop an IT Strategy
Managing your IT Team
Keeping Employees Focused
Avoiding Burnout
Employee Training
Performance Reviews
Staffing your IT Team
Why IT Managers Need to Deal with Hiring People
Write a Position Description
Recruiters
Selecting Candidates
Outsourcing and Offshore Outsourcing
Key Principles of Project Management
Projects and "Project Management": A Quick Overview
Phase One: Scope the Project
Phase Two: Develop a Project Plan
Phase Three: Launch the Project
Phase Four: Track the Project's Progress
Phase Five: Close Out the Project
Decision-Making Techniques
What to Do If/When the Project Gets Off Track
Useful Project Management Techniques
Funding Projects
Multiple Projects: How to Juggle Well
Dealing with Non-IT DePartments on a Project
Changing Companies
The First Day
The First Month
Two IT DePartments: What Happens if Your Company Merges with Another?
Budgeting
The Budgeting Process
The Difference between Capital vs. Operating Expense Items
Lease vs. Buy: Which One Is Better?
Other Budgeting Factors to Consider
How to Deal with Vendors
Dealing with Vendors
Key Evaluation Metrics
Getting Current Information
Purchasing Sources
IT Compliance and Control Issues
The Importance of Compliance to IT
The Rules
How to Comply with the Rules
Hidden Benefits of Complying with the Rules
Methodologies and Frameworks
It's Not Just Regulatory Compliance
Additional References
Bibliography
Glossary
Index
Table of Contents provided by Publisher. All Rights Reserved.

IT Manager's Handbook

The Business Edition

At a Glance

Paperback

Industry Reviews

Shipping

How to return your order

Defective items

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