ISO 9000-3

A Tool for Software Product and Process Improvement

By: Raymond Kehoe, Alka Jarvis

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Hardcover | 2 November 1995

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Hardcover
246 Pages

Dimensions(cm)
24.77 x 17.15 x 1.91

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Purpose The purpose of this book is to provide the reader with an understanding of the ISO 9000-3 guideline and how it applies to the specification, development, test, and maintenance of software. We will show that the basic practices and procedures that define software engineering and the ISO guideline are, for all intents and purposes, one and the same. We hope that the readers of this book will use the information found within not only to pass the certification audit but as a tool to be used to create the well-managed engineering environment needed to create reliable, well engineered products in a consistent manner. Audience This book is intended for senior software engineers, software managers, and non software managers within software organizations whose aim is to create an engi neering environment within their company or organization. In addition, individ uals outside the software organization who have responsibility for the specification of the software product and preparing their organization to take ownership of the developed product will find this book of great interest. Finally, those who must choose software companies to do business with or audit software companies to determine their ability to engineer and maintain a software product will find this book helpful. 2 Introduction Overview This book is made up of twenty-four chapters that can be grouped into four sections. Chapter 1 through Chapter 4 set the basis for the following chapters that deal directly with the guideline.

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Non-Fiction Computing & I.T.Computer Programming & Software Development Software Engineering Software Testing & Verification Business & Management Management & Management Techniques Quality Assurance QA & Total Quality Management TQM Entrepreneurship / Start-ups Computer Science Business Strategy

Acknowledgments
Introduction	p. 1
Introduction to ISO 9000	p. 3
Overview of Software Engineering	p. 7
ISO 9000-3: Theory, Concept, Themes, Interpretation, and Critique	p. 19
ISO 9000-3: Scope and Overview	p. 25
Supplier Management Responsibility	p. 37
Purchaser Management Responsibility	p. 45
The Supplier's Quality System	p. 51
The Purchaser and Supplier Contract	p. 59
Identify the Purchaser's Requirements	p. 67
Development Planning	p. 71
Design and Implementation	p. 87
Testing and Validation	p. 93
Purchaser Acceptance	p. 103
Software Maintenance	p. 111
Configuration Management	p. 121
Document Control	p. 133
Quality Records	p. 139
Measurement, Rules, and Tools	p. 143
Purchasing and Including Third-Party Products	p. 149
Training	p. 155
The Audit Process	p. 157
Specifying the Purchaser Requirements	p. 159
Configuration Management Process	p. 165
The Software Process Handbook as the Quality Manual	p. 171
Further Readings	p. 223
Index	p. 225
Table of Contents provided by Blackwell. All Rights Reserved.

ISO 9000-3

A Tool for Software Product and Process Improvement

At a Glance

Hardcover

Shipping

How to return your order

Defective items

You Can Find This Book In

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