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Intranet Performance Management : The CRC Press Advanced and Emerging Communications Technologies Series - Kornel Terplan

Intranet Performance Management

The CRC Press Advanced and Emerging Communications Technologies Series

Hardcover Published: 28th December 1999
ISBN: 9780849392009
Number Of Pages: 336

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To avoid serious bottlenecks, components of the Internet and of intranets-such as servers, browsers, and the access networks-must be properly designed, implemented, managed, and monitored. Beginning with the basics, Intranet Performance Management sets forth the standards, methods, and tools that can simplify and unify systems and network management, avoid the seemingly inherent problems associated with them, and contain costs.
In this book, world reknowned expert Kornel Terplan addresses:
Proactive server, browser, and access network monitoring
Managing and authoring home page content
Traffic management and load balancing in the access networks
Reviewing and evaluating usage statistics using log files
These tasks-essential to the success of an intranet-require the active and diligent work of the management team. Effective performance of these tasks allows for the use of inexpensive browsers, facilitates education, and improves Internet culture and scalability.

Introductionp. 1
Introductionp. 1
Internet, Intranets, and Extranetsp. 2
Performance Management Challengesp. 5
Security Management Challengesp. 9
Security Risks in Intranetsp. 10
Security Procedures in Intranetsp. 12
Firewalls in Intranetsp. 14
Accounting Management Challengesp. 17
Configuration Management Challengesp. 19
Identifying the Current Intranet Environmentp. 19
Modifying the Configuration Environmentp. 20
Maintaining the Configurationp. 20
Fault Management Challengesp. 21
The Role of Internet Service Providersp. 22
Summaryp. 23
Basics of Web Technologyp. 25
Introductionp. 25
Web Technologyp. 25
Universal Resource Locatorp. 25
Web Browsersp. 26
Web Serversp. 26
The Hypertext Markup Languagep. 27
TCP/IP and HTTPp. 29
New Directions with Intranet Technologyp. 32
Summaryp. 35
Intranet Management Challenges: An Overviewp. 37
Introductionp. 37
Content Managementp. 38
Web Server Managementp. 40
Content-Smart Quality of Service (QOS) and Resource Managementp. 41
Content-Smart Flow Admission Controlp. 41
Load Distribution and Balancingp. 42
Content-Smart Link Managementp. 43
Content-Smart Load Balancingp. 44
Throughput Capabilities of Access Networksp. 48
Browser Performancep. 54
Summaryp. 54
Content Authoring and Managementp. 55
Introductionp. 56
Design of Home Pages - Content Authoring and Deploymentp. 56
Site Design Considerationsp. 57
Site Registrationp. 58
Site Navigationp. 58
Content Organization by Menusp. 59
Interaction Modelsp. 59
Page Design Considerationsp. 60
Headerp. 60
Footerp. 60
Page Sizep. 60
Home Pagep. 61
Page Layoutp. 61
Text Stylep. 62
Graphicsp. 62
Local Navigation Elementsp. 62
Linksp. 63
Other Graphic Elementsp. 63
Background and Text Colorsp. 64
Printingp. 64
Issues with Content Authoringp. 65
Content Authoring Toolsp. 65
PageMill from Adobep. 68
Homesite from Allairep. 69
HomePage from FileMakerp. 71
Dreamweaver from Macromediap. 72
CyberStudio from Golivep. 73
Hotmetal from Softquadp. 74
FrontPage from Microsoftp. 76
Fusion from NetObjectsp. 78
VisualPage from Symantecp. 79
Site Performance Optimization Productsp. 81
Linkbot from Tetranetp. 82
SiteSweeper from Site/Technologiesp. 84
Performance Optimization as a Servicep. 90
Summaryp. 93
Log File Analysisp. 95
Introductionp. 96
Usage Analysisp. 96
Issues of Log File Analysisp. 98
Drawbacks of Pure Log File Analysisp. 103
Tools for Log File Analysisp. 107
net.Analysis from net.Genesisp. 107
NetIntellect from WebManagep. 109
WebTrends Productsp. 111
Insight from Accrue Softwarep. 115
Hit List from Marketwarep. 118
NetTracker Product Family from Sane Solutionsp. 119
Hybrid Productsp. 121
ARIA from Andromediap. 121
Intelligent Profilingp. 122
Functional Modulesp. 122
ARIA Monitorsp. 123
ARIA Recorderp. 124
ARIA Reporterp. 125
Software Configuration and APIsp. 128
SiteServer from Microsoftp. 130
Publication Phasep. 131
Content Managementp. 132
Content Deploymentp. 133
Searching Phasep. 134
Delivery Phasep. 136
Personalization and Membershipp. 136
Pushp. 137
Knowledge Managerp. 139
Analysis Phasep. 139
Site Usage Analysisp. 140
Site User Analysisp. 141
Site Content Analysisp. 144
Summaryp. 148
Traffic Measurementsp. 149
Introductionp. 149
Principles of Data Collectionp. 151
Traffic Monitoring Issuesp. 158
Traffic Monitorsp. 162
WebSniffer from Network Associatesp. 162
Components of WebSnifferp. 165
WebSniffer Operationsp. 165
Telemate.Net from Telemate Softwarep. 167
Functions of the Productp. 168
Advantages of Using the Productp. 169
Net.Medic Product Family from Vital Signsp. 171
Onramp from Visual Networksp. 175
IntelliFlow from Resonatep. 177
Resonate Global Dispatchp. 179
Resonate Central Dispatchp. 179
Resonate Application Dispatchp. 181
Resonate Dispatch Managerp. 181
Resonate Dispatch Monitorp. 182
NetScope from Apogee Networks, Inc.p. 182
Summaryp. 184
Web Server and Browser Managementp. 185
Introductionp. 185
Critical Issues with Web Server Managementp. 186
Monitoring Unix Web Serversp. 191
PerfView from Hewlett Packardp. 192
GlancePlus from Hewlett Packardp. 193
PerfView RX from Hewlett Packardp. 194
Patrol Knowledge Module for Unixp. 194
Monitoring NT Web Serversp. 196
RoboMon from Heroixp. 197
ManageX from Hewlett Packardp. 198
AppManager from NetIQp. 200
Manage Exec from Seagatep. 204
Patrol Knowledge Module for NTp. 205
Unicenter TNG Web Management Optionsp. 207
Web Response Agentsp. 207
Web Server Agentsp. 208
OpenView from Hewlett Packardp. 211
Performance Optimizationp. 212
SpeedServer from Sitarap. 213
WebSpective from WebSpective Software, Inc.p. 215
Bright Tiger ClusterCATSp. 219
Windows NT Load Balancing Servicep. 224
Summaryp. 226
Load Balancing and Optimal Distributionp. 227
Introductionp. 228
The Need for Bandwidth, Service Quality, and Granularityp. 228
The Move to Internet/Intranet-Based Businessp. 229
The Need for Guaranteed Bandwidthp. 229
The Need for Service Level Agreementsp. 230
The Need for Granularityp. 230
Issues of Deploying Load Balancing Productsp. 230
Content-Driven Policiesp. 231
Load Balancing and Optimization Toolsp. 233
AC200 and AC300 from Allot Communicationsp. 233
Architecturep. 233
Virtual Channelsp. 234
Traffic Monitoring and Reportingp. 235
Server Load Balancing Modulep. 236
FloodGate-1 from Check Point Software Technology, Inc.p. 236
Fort Knox Policy Router from Internet Devices, Inc.p. 240
Guidepost from NetGuard, Inc.p. 241
WiseMan Product Family from NetRealityp. 242
Netscreen-10 and Netscreen-100 from Netscreen Technologies, Inc.p. 245
NetScreen-10p. 245
NetScreen-100p. 246
PacketShaper from Packeteerp. 247
TCP Rate-Based Flow Controlp. 247
PacketShaper IP Managerp. 248
Web Server Director from RNDp. 250
IPath-10 and IPath-100 from Structured Internetworks, Inc.p. 253
IPath-10 Active Traffic Managerp. 255
IPath-100 Active Traffic Managerp. 256
IPath Profilerp. 256
Bandwidth Allocator from Sun Microsystemsp. 258
Traffic WARE from Ukiah Softwarep. 261
Traffic WARE Gatewayp. 261
Traffic WARE ASp. 262
Traffic WARE Monitorp. 262
Access Point from Xediap. 263
Managed Bandwidth Servicesp. 263
High-Performance Traffic Controlp. 263
Class-Based Queuingp. 264
Bandwidth Borrowingp. 264
Management and Administrationp. 264
Summaryp. 266
Look-Through Measurementsp. 267
Introductionp. 267
Response Time Measurementsp. 268
Highlighting Bottlenecksp. 269
Tools for Look-Through Measurementsp. 271
Service Management Architecture from Jyra Researchp. 271
NextPoint S3 Performance Monitoring Software from NextPoint Networksp. 277
Application Flow Management from NetScout Systems, Inc.p. 282
VeriServ from Response Networksp. 285
Trinity Management Software from Avestap. 288
SiteScope from Freshwater Softwarep. 290
Enterprise Pro from International Network Servicesp. 294
ProntoWatch from Proactive Networksp. 295
Summaryp. 296
Trends with Intranet Performance Managementp. 297
Referencesp. 301
Acronymsp. 303
Indexp. 307
Table of Contents provided by Syndetics. All Rights Reserved.

ISBN: 9780849392009
ISBN-10: 0849392004
Series: The CRC Press Advanced and Emerging Communications Technologies Series
Audience: Professional
Format: Hardcover
Language: English
Number Of Pages: 336
Published: 28th December 1999
Publisher: CRC PR INC
Country of Publication: US
Dimensions (cm): 24.77 x 16.51  x 2.54
Weight (kg): 0.64
Edition Number: 1

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