Intranet Performance Management

INTRODUCTION Internet, Intranets, and Extranets Performance Management Challenges Security Management Challenges Accounting Management Challenges Fault Management Challenges The Role of Internet Service Providers Summary BASICS OF THE WEB TECHNOLOGY Introduction Web Technology The Hypertext Markup Language TCP/IP and HTTP New Directions with the Intranet Technology Summary INTRANET MANAGEMENT CHALLENGES-OVERVIEW Introduction Content of Home Pages Web Server Management Load Distribution and Balancing Throughput Capabilities of Access Networks Browser Performance Summary CONTENT AUTHORING AND MANAGEMENT Design of Home Pages-Content Authoring Issues with Content Authoring Content Authoring Tools Performance Optimization as a Service LOG FILES ANALYSIS Introduction Usage Analysis Issues of Log File Analysis Drawbacks of Pure Log File Analysis Log File Analyzers Hybrid Products Summary TRAFFIC MEASUREMENTS Introduction Principles of Data Collection Issues of Traffic Monitoring Traffic Monitors Summary WEB SERVER AND BROWSER MANAGEMENT Introduction Critical Issues with Web Server Management Management of Unix Servers Management of NT Servers Unicenter TNG Web Management Option OpenView from Hewlett Packard Performance Tuning of Web Servers Summary LOAD BALANCING AND OPTIMAL DISTRIBUTION Introduction The Needs for Bandwidth, Service Quality, and Granularity Issues of Deploying Load Balancing Products Content Driven Policies Load Balancing and Optimization Tools Summary LOOK-THROUGH-MEASUREMENTS Introduction Response Time Measurements Highlighting Bottlenecks Tools for Look-Through measurements Summary TRENDS WITH INTRANET PERFORMANCE MANAGEMENT REFERENCES ABBREVIATIONS INDEX