| Contents in Brief | p. VI |
| Table of Contents | p. VII |
| List of Illustrations | p. XI |
| Foreword | p. XIV |
| Preface | p. XX |
| Acknowledgments | p. XXII |
| Global Operations Management | |
| Introduction to International Logistics | p. 1 |
| What Is Logistics? | p. 3 |
| What Is the Goal of Logistics? | p. 6 |
| Regional Logistics Assessment | p. 13 |
| The Role of Transportation | p. 17 |
| A Brief History of Transportation and Logistics | p. 19 |
| Global Sourcing and Trade | p. 23 |
| Global Sourcing | p. 23 |
| Terms of Sale and Incoterms | p. 27 |
| International Political Economy | p. 32 |
| Why National Trade | p. 36 |
| International Trade Patterns | p. 38 |
| Global Supply Chain Management | p. 43 |
| The Supply Chain Concept | p. 43 |
| Efficiency in a Supply Chain | p. 45 |
| Channel Relationships | p. 48 |
| Managing the Supply Chain | p. 52 |
| Marketing Channels | p. 54 |
| Strategic Planning | p. 61 |
| The Planning Process | p. 61 |
| ISO9000 | p. 70 |
| Financial Issues | p. 71 |
| Location Theory and Network Design | p. 75 |
| Material Requirements Planning | p. 81 |
| Forecasting | p. 85 |
| Benchmarking | p. 88 |
| Reverse Logistics | p. 89 |
| Global Freight Transportation Management | p. 93 |
| Transportation Planning | p. 95 |
| Traffic Management | p. 95 |
| Trade and Equipment Balance | p. 100 |
| Mode Selection and Carrier Management | p. 105 |
| Transportation Regulation | p. 109 |
| Transportation Economics | p. 117 |
| Packaging | p. 122 |
| Intermodalism and Land Transport | p. 125 |
| What Is Intermodalism? | p. 125 |
| Intermodal Equipment | p. 130 |
| Managing Intermodal Transport | p. 133 |
| Roadway Transport | p. 135 |
| Railroad Transport | p. 139 |
| Inland Shipping | p. 144 |
| Pipelines | p. 146 |
| Maritime Shipping | p. 149 |
| Ships and Shipping Equipment | p. 149 |
| Shipping Company Operations | p. 150 |
| Maritime Economics | p. 158 |
| Shipping Regulation | p. 160 |
| Managing Ocean Carriers | p. 170 |
| Air Transportation | p. 173 |
| Air Transportation | p. 173 |
| Airplanes and Aviation Equipment | p. 174 |
| Air Cargo Operations | p. 179 |
| Aviation Economics | p. 184 |
| Aviation Regulation | p. 189 |
| Managing Air Carriers | p. 195 |
| Case Study: The Environmental and Economic Impact of an Air Cargo Airport | p. 198 |
| Ports and Facilities | p. 203 |
| Port and Facility Functions | p. 203 |
| Ocean Ports | p. 220 |
| Air Ports | p. 225 |
| Warehousing | p. 228 |
| Free Trade Zones | p. 229 |
| Import/Export Operations | |
| Customs and Regulations | p. 239 |
| Customs and Regulations | p. 239 |
| Export/Import Clearance | p. 245 |
| Managing the Customs Function | p. 258 |
| U.S. Customs Service Judgment: The Elephant Jock Strap | p. 264 |
| Trade Documentation | p. 269 |
| The Role of Documentation | p. 269 |
| The Legal Status of Documents | p. 272 |
| Contracts | p. 274 |
| The Documentation Flow | p. 276 |
| Bills of Lading and Waybills | p. 282 |
| Insurance and Liability | p. 286 |
| Trade Finance | p. 289 |
| The Environment of International Trade Finance | p. 289 |
| The Letter of Credit Transaction Process | p. 292 |
| Letters of Credit | p. 295 |
| Currency Issues | p. 297 |
| Insurance | p. 299 |
| Case Study: Supporting a Floating City | p. 303 |
| Security | p. 305 |
| Corruption | p. 305 |
| Dangerous Goods | p. 308 |
| Security | p. 312 |
| Smuggling | p. 316 |
| Case Study: Armenia's Gateway to the World: The Geopolitical Significance of the Port of Poti | p. 322 |
| Logistics Management | p. 327 |
| Intermediaries and Alliances | p. 329 |
| The Role of Intermediaries | p. 329 |
| Types of Intermediaries | p. 333 |
| Managing Alliances and Subcontractors | p. 337 |
| Inventory Management | p. 343 |
| Inventory Types and Characteristics | p. 343 |
| Principals of Inventory Management | p. 347 |
| Inventory Economics | p. 351 |
| Inventory Control Methods | p. 353 |
| Case Study: If Only Horses Had Wings | p. 356 |
| Information Systems | p. 361 |
| The Nature of Information and Information Systems | p. 361 |
| Information Systems and the Firm | p. 369 |
| Logistics Information Systems | p. 371 |
| Measurement of Business Processes | p. 376 |
| Case Study: Competitive Intelligence and International Logistics | p. 380 |
| Public Logistics | p. 385 |
| Public and Private Infrastructure | p. 385 |
| Military Logistics | p. 391 |
| Postal Service | p. 395 |
| The International Trade in Toxic Waste | p. 399 |
| The Logistics of Humanitarian Relief | p. 402 |
| Selected Bibliography | p. 411 |
| Name Index | p. 417 |
| Subject Index | p. 420 |
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