Information Systems Evaluation Management

By: Wim Van Grembergen, Wim Grembergen

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1 December 2001

At a Glance

No. of Pages
340

Dimensions(cm)
24.77 x 17.15 x 1.91

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The evaluation of IT and its business value are recently the subject of many academic and business discussions, as business managers, management consultants and researchers regularly question whether and how the contribution of IT to business performance can be evaluated effectively. Investments in IT are growing extensively and business managers worry about the fact that the benefits of IT investments might not be as high as expected. This phenomenon is often called the IT investment paradox or the IT Black Hole: larges sums are invested in IT that seem to be swallowed by a large black hole without rendering many returns. Information Systems Evaluation Management discusses these issues among others, through its presentation of the most current research in the field of IS evaluation. It is an area of study that touches upon a variety of types of businesses and organization - essentially all those who involve IT in their business practices.

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Non-Fiction Computing & I.T.Information Technology General Issue Computer Science Accounting & Finance Finance Investment & Securities Business & Management Business Mathematics & Systems Management & Management Techniques Business Applications

Foreword	p. i
Preface	p. iv
Perceived Value and Technology Adoption Across Four End User Groups	p. 1
A Case Study Evaluation of the Use of the Viable System Model in Information Systems Development	p. 17
Key Issues in IS Management in Norway: An Empirical Study Based on Q Methodology	p. 35
Measuring the Financial Benefits of IT Investments on Coordination	p. 54
A Benefits Realization Approach to IT Investments	p. 75
The IT Evaluation and Benefits Management Life Cycle	p. 101
Identifying the Contribution of IT/IS Infrastructure to Manufacturing Agility	p. 118
Defining Meaningful Measures of IT Productivity With the Balanced Scorecard	p. 132
Conceptual Model for MIS Flexibility Evaluation	p. 146
A Review of Research Issues in Evaluation of Information Systems	p. 167
Expanding Our View of Information Systems Success	p. 195
Actability Evaluation: An Exploratory Study	p. 208
An Information System for Monitoring of Power Quality Disturbances	p. 218
Exploring the Role of Expectations in Defining Stakeholders' Evaluations of IS Quality	p. 231
Research on IS/IT Investment Evaluation and Benefits Realization in Australia	p. 244
Evaluating Evolutionary Information Systems: A Post-Modernist Perspective	p. 255
Designing and Implementing an IT Evaluation Program	p. 274
A Framework to Evaluate the Information Level	p. 287
Strategic Human Resource Allocation for an Internal Labor Market: A Human Resource Forecasting Model for the Royal Netherlands Navy	p. 299
Towards a Model for Architectural Coordination of Business and IT Perspective	p. 311
About the Editor	p. 318
Index	p. 319
Table of Contents provided by Syndetics. All Rights Reserved.

Information Systems Evaluation Management

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