Incivility : The Rude Stranger in Everyday Life - Philip Smith

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Incivility

The Rude Stranger in Everyday Life

By: Philip Smith, Timothy L. Phillips, Ryan D. King

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Paperback | 26 August 2010 | Edition Number 1

At a Glance

Paperback
232 Pages

Dimensions(cm)
22.86 x 15.24 x 1.25

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This unique book provides the first ever systematic investigation of typical encounters with rudeness. Through a meticulous analysis of over 500 events, it maps out what people experience as rude, where and when this happens and what takes place in the exchange between the participants. The inquiry further charts the emotional and social consequences of rudeness and victimization, with the results challenging the widespread assumption that bad behaviour is toxic to community life. In conclusion the study draws upon its findings and surveys a range of strategies for reducing the level of incivility in everyday life, identifying some simple and innovative solutions. Incivility will appeal to criminologists, sociologists and scholars of urban studies.

'How much of a menace are rude people in public places? For the first time this book gives us the data to find out. The biggest problem is not when nice middle-class people venture into bad neighbourhoods. Rudeness happens mainly in ordinary crowds where the foot traffic is heaviest, and it is middle-class men pushing obliviously through that are the main culprits. Smith, Phillips and King explain what kinds of situations cause what kinds of rudeness and what victims do about it.

Industry Reviews

'How much of a menace are rude people in public places? For the first time, this book gives us the data to find out. The biggest problem is not when nice middle class people venture into bad neighbourhoods. Rudeness happens mainly in ordinary crowds where the foot traffic is heaviest, and it is middle class men pushing obliviously through that are the main culprits. Smith, Phillips and King explain what kinds of situations cause what kinds of rudeness and what victims do about it. The authors do for pedestrians what Jack Katz did for road rage in his famous 'Pissed Off in LA.' This book pushes in alongside Goffman's Relations in Public as a classic of interactional sociology.' Randall Collins, University of Pennsylvania, and author of Violence: A Micro-Sociological Theory
'An innovative sociological study of an issue that today generates much anxious chatter but little sustained analysis - rudeness between strangers in public places. By treating incivility as a routine part of everyday life, rather than a policy problem to be fixed, the authors shed new light on this issue and offer some wise words about what can - and cannot - be done to produce civil social relations.' Ian Loader, University of Oxford

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You Can Find This Book In

Non-Fiction Society & Culture Social Issues & Processes Social Interaction Social Services & Welfare Crime & Criminology Psychology Social Psychology Social Groups Urban Communities Sociology & Anthropology Sociology

Social Theory

List of figures and tables	p. viii
Preface and acknowledgements	p. xi
Redirecting incivility research	p. 1
The fundamentals of the incivil encounter	p. 23
Everyday incivility and the everyday round	p. 41
Emotions and sequences	p. 66
Gender, age and class: divergent experiences?	p. 83
After the event: coping, avoiding and changing	p. 105
General attitudes towards the stranger: exploring fear and trust	p. 129
How to confront incivility	p. 160
Twenty questions and answers	p. 193
References	p. 202
Index	p. 214
Table of Contents provided by Ingram. All Rights Reserved.

Incivility

The Rude Stranger in Everyday Life

At a Glance

Paperback

Industry Reviews

Shipping

How to return your order

Defective items

You Can Find This Book In

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