Human Services Management

Organizational Leadership in Social Work Practice

By: David Austin

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Hardcover | 18 November 2002 | Edition Number 1

At a Glance

Hardcover
468 Pages

Age
22+

Dimensions(cm)
2.23 x 1.54 x 0.38

Hardcover

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Human services management occurs in nonprofit, governmental, and for-profit sectors and involves a wide variety of organizational structures. These diverse conditions shape the effort to produce and project services that directly affect the quality of life of individuals, families, and communities through social welfare, health and mental health, criminal justice, and educational services. David Austin begins with an examination of the historical development and distinctive characteristics of human service organizations, the variety of organizational and program structures at play, and the connection of individual service organizations with service delivery networks. He then examines of the roles and responsibilities of key stakeholder constituencies, including service users, service personnel (especially service professionals), funders, executives, and policy boards. The final two chapters discuss two organizational processes: accountability for effectiveness and dealing with organizational changes.

Industry Reviews

"The book impressively captures the essence of the complex and myriad forces influencing human services organizations and management processes. Its political-economy perspective and its in-depth analysis of the external environment surrounding human services are valuable to managers, practitioners, and students across human services fields." -- Karen M. Hopkins, "Social Service Review"

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You Can Find This Book In

Non-Fiction Social Services & Welfare Social Welfare & Social Services Social Work Business & Management Management & Management Techniques Psychology Sociology & Anthropology Sociology Social Research & Statistics

Foreword	p. vii
Preface	p. xi
Acknowledgments	p. xv
Introduction	p. 1
Human Service Organizations	p. 30
Stakeholder Constituencies	p. 59
Organizational Structure and Program Design	p. 89
Service Delivery Networks	p. 138
The User/Consumer Constituency	p. 184
Organized Professions and Human Service Organizations	p. 216
Legitimators and Funders	p. 281
The Human Service Executive	p. 322
Boards of Directors and Advisory Committees	p. 354
Accountability	p. 396
Dealing with Change	p. 423
References	p. 449
Index	p. 479
Table of Contents provided by Syndetics. All Rights Reserved.

Human Services Management

Organizational Leadership in Social Work Practice

At a Glance

Hardcover

Industry Reviews

Shipping

How to return your order

Defective items

You Can Find This Book In

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