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Fierce Conversations (Revised and Updated)

Achieving Success at Work and in Life One Conversation at a Time

By: Susan Scott

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Paperback | 6 January 2004

At a Glance

Paperback
368 Pages

Age
18+

Dimensions(cm)
27.5 x 17.2 x 5.6

Paperback

$33.75

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This book is featured in our Business Books for Excellence page, a collection of the best books to help you work, communicate and manage better. Visit to see the best in business excellence.

Product Description

The "Wall Street Journal" bestseller, now with new material.
The master teacher of positive change through powerful communication, Susan Scott wants her readers to succeed. To do that, she explains, one must transform everyday conversations employing effective ways to get the message across. In this guide, which includes exercises and tools to take you step by step through the Seven Principles of Fierce Conversations, Scott teaches readers how to:

Overcome barriers to meaningful communication
Expand and enrich conversations with colleagues, friends, and family
Increase clarity and improve understanding
Handle strong emotions-on both sides of the table

Industry Reviews

"A reminder that 'the way out is through, '...she provides great techniques for navigating the passage."--David Allen, New York Times bestselling author of Getting Things Done

"A life-affirming primer for moving us toward the conversations we need to have most."--Doug Stone, New York Times bestselling coauthor of Difficult Conversations

"Those whose conversations with co-workers or family members aren't producing the results they want will find plenty of helpful tools and assignments in this succinct guide."--Publishers Weekly

"Scott's workbook exercises will allow readers to have effective, life-changing fierce conversations of their own."--Booklist

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