| Towards an Internetworked Enterprise: some issues to be discussed | p. 1 |
| IE theoretical background | p. 1 |
| From vertical corporation to network organization | p. 2 |
| From industrial cluster to virtual networks | p. 5 |
| IE from theory to practice | p. 8 |
| From the strategy to the Business Model | p. l9 |
| The "Business Model" enabling Architecture: a strategic tool to design effective socio-technical systems | p. 10 |
| Linking the Business Model with the Enterprise Architecture | p. 11 |
| Conclusion | p. 13 |
| References | p. 14 |
| A methodology aimed at fostering and sustaining the development processes of an IE-based industry | p. 17 |
| The TEKNE project Methodology of change | p. 17 |
| Overview on the adopted approach | p. 19 |
| The Methodology of change step by step | p. 21 |
| Environment analysis | p. 22 |
| Business Network Analysis | p. 25 |
| Business Model analysis | p. 28 |
| The Business Model Ontology | p. 28 |
| The value flow | p. 30 |
| Requirements analysis and architecture design | p. 31 |
| Collaborative Storytelling | p. 31 |
| Definition of a value-driven architecture | p. 32 |
| Deployment Strategy | p. 34 |
| Measurement of the change impact | p. 35 |
| Conclusion | p. 37 |
| References | p. 38 |
| A network-oriented business modeling environment | p. 41 |
| Introduction | p. 41 |
| Business Modeling | p. 42 |
| SBVR Modeling Tool | p. 44 |
| Overview of SBVR | p. 45 |
| The conceptual architecture of the SBVR modeling tool | p. 46 |
| Distributed model repository | p. 47 |
| MOF foundation of the repository | p. 48 |
| The conceptual architecture of the model repository | p. 50 |
| Query/View/Transformation | p. 51 |
| Search and retrieval system | p. 51 |
| Conclusions | p. 59 |
| References | p. 60 |
| Model-based service-oriented architectures for Internetworked Enterprises | p. 61 |
| Introduction | p. 61 |
| Modeling service-based business processes | p. 62 |
| Processes and services definition | p. 63 |
| Semantic service description | p. 65 |
| Quality model | p. 66 |
| Quality offering | p. 71 |
| Quality request | p. 71 |
| Service identification methodology | p. 72 |
| Service Discovery | p. 75 |
| Semantic-driven service discovery | p. 76 |
| Semantic service matchmaking | p. 77 |
| P2P service discovery | p. 79 |
| Quality-aware matchmaking | p. 83 |
| Low-level evaluation | p. 84 |
| High-level evaluation | p. 84 |
| Service Interaction Design | p. 86 |
| Modeling processes IMPLICITLY with hypertext design primitives | p. 89 |
| Conclusions | p. 94 |
| References | p. 95 |
| A technological infrastructure to sustain Internetworked Enterprises | p. 97 |
| Introduction | p. 97 |
| Overall Architecture | p. 99 |
| Peer Registry and Knowledge Base | p. 101 |
| Semantic Layer | p. 103 |
| Semantic Match | p. 106 |
| Peer Clustering | p. 108 |
| Service MatchMaker | p. 108 |
| Semantic Neighbor Manager | p. 109 |
| Semantic Routing & Discovery | p. 110 |
| Distributed Authentication and Authorization System | p. 110 |
| Conclusions | p. 115 |
| References | p. 116 |
| Monitoring Business Processes | p. 119 |
| Introduction | p. 119 |
| Monitoring to Change | p. 120 |
| Performance Measurement | p. 120 |
| The TEKNE approach | p. 121 |
| The Metrics Framework | p. 123 |
| Discovery | p. 123 |
| Conformance | p. 125 |
| An Approach based on Logics | p. 126 |
| Implementing Performance Indicators | p. 126 |
| The TEKNE Architecture | p. 128 |
| Conclusions | p. 130 |
| References | p. 131 |
| SuperJet International case study: a business network start-up in the aeronautics industry | p. 133 |
| Introduction | p. 133 |
| Enterprise Networks: characteristics | p. 134 |
| Case study plan and interviews | p. 136 |
| SuperJet International: the start-up of a network in the aerospace industry | p. 137 |
| Techno-organizational deployment in the SJI case study | p. 139 |
| Conclusions | p. 144 |
| References | p. 145 |
| Avio case study: the MRO process | p. 147 |
| Introduction | p. 147 |
| As-is: assessment of the unit of analysis | p. 149 |
| To-be: business model re-design | p. 154 |
| Product | p. 155 |
| Customer interface | p. 155 |
| Infrastructure management | p. 157 |
| Financial aspects | p. 158 |
| Value flows | p. 159 |
| Conclusions and future work | p. 160 |
| References | p. 162 |
| Inter-organizational design: exploring the relationship between formal architecture and ICT investments | p. 163 |
| Introduction | p. 163 |
| Theoretical Background | p. 165 |
| The empirical context: Engineering S.p.A | p. 166 |
| Method | p. 167 |
| Results | p. 168 |
| Descriptive Results | p. 168 |
| Analytical results | p. 169 |
| Discussion and Conclusions | p. 172 |
| References | p. 173 |
| Communication flows in an SME network: the C.I.S.I consortium case | p. 175 |
| Introduction | p. 175 |
| Literature review and model development | p. 177 |
| Networks and the diffusion of innovation | p. 177 |
| Personal relationships and networks | p. 178 |
| The empirical context: CISI consortium | p. 179 |
| Method | p. 179 |
| Discussion of Results | p. 180 |
| Strategic activities are mostly enabled by consortium-related associations | p. 180 |
| Strong link between geographic relationships and innovative activities | p. 181 |
| Role of key individuals in strategic activities | p. 181 |
| Role of key clients in the diffusion of organizational innovations | p. 182 |
| Personal relationships enable the diffusion and adoption of innovation | p. 182 |
| Conclusion | p. 182 |
| References | p. 184 |
| Tisettanta case study: the interoperation of furniture production companies | p. 187 |
| Introduction | p. 187 |
| Company overview | p. 188 |
| Supply chain | p. 189 |
| Stock management - outline | p. 190 |
| Production process - outline | p. 190 |
| Distribution chain | p. 190 |
| ICT infrastructure and applications | p. 191 |
| Possible improvements enabled by ICT technologies | p. 192 |
| Collaboration process models | p. 192 |
| Conclusions | p. 194 |
| References | p. 195 |
| An analysis of models and practices in Human Resource Management processes and the relationship between firms and outsourcers: a case study | p. 197 |
| HR Outsourcing | p. 197 |
| The reasons a company outsources its HR processes | p. 198 |
| Cost Reduction | p. 198 |
| Improvement of service levels | p. 199 |
| Rendering the cost structure of the HR function flexible | p. 199 |
| Selecting HR processes to outsource | p. 199 |
| Core Competence View | p. 200 |
| Resource Based View | p. 201 |
| Transaction Cost Economics | p. 202 |
| HRO Relationships | p. 203 |
| Types of relationships | p. 203 |
| The level of supplier delegation | p. 203 |
| Relationship governance | p. 204 |
| The organizational interface between customer and supplier | p. 205 |
| The Complexity of HRO Projects: a case study | p. 205 |
| The case | p. 206 |
| Objectives of HRO and outsourced activities | p. 206 |
| Phases in the process towards HR Outsourcing | p. 207 |
| Mapping the flow of outsourced HR processes | p. 208 |
| Recruitment | p. 208 |
| Training | p. 209 |
| Payroll | p. 210 |
| Competencies required by the HR Outsourcing process | p. 211 |
| Role of the HR Department following HR Outsourcing | p. 212 |
| Conclusion | p. 212 |
| References | p. 213 |
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