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Erratic Intelligence

Leadership in the Age of AI

By: Flavio A. Geisshuesler

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Paperback | 27 October 2026

At a Glance

Paperback
382 Pages

Dimensions(cm)
21.59 x 13.97 x 2.16

Paperback

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In the age of AI, irreplaceable leaders are those who can do what machines cannot: exercise judgment, hold paradox, and stay accountable amid uncertainty. AI can recognize patterns, accelerate analysis, and make plausible answers cheap. But leadership begins where prediction ends.

In Erratic Intelligence, Flavio A. Geisshuesler argues that the capacities many organizations have tried to standardize away-ambiguity, contradiction, emotion, wandering attention, and moral risk-are becoming a leader's most valuable assets. Erratic does not mean random or reckless. It means adaptive, answerable, and able to change course when no system can decide what matters.

Drawing on Tibetan Buddhism, cognitive science, and his work with executives, Geisshuesler develops a new framework for leadership in organizations transformed by AI: not intelligence despite unpredictability but intelligence through it. Across nine practices, with case studies and exercises, he shows leaders how to make consequential decisions when the data is incomplete, the stakes are human, and no model can settle the question.

This is not a manifesto against AI. It is a field guide for the human work that AI makes more necessary-above all, the courage to remain responsible when efficiency is not enough.

Industry Reviews

"Erratic Intelligence offers penetrating insight into where we are and what happens next if we continue to embrace efficiency as our goal. Today, as always, intelligence comes from friction, the book argues, and only through disciplined 'departure' (thoughtful experiments, but really experiments, not demonstration projects!) can we reclaim our humanity." -Amy C. Edmondson, Novartis Professor of Leadership and Management, Harvard Business School, and author of Right Kind of Wrong

"In Erratic Intelligence, Flavio Geisshuesler shows us just how much AI is taking from us as humans and how complicit we are in the takeover. With a broad perspective from religion, philosophy, literature, and executive management, this beautifully written call to consciousness is a 'business book' like no other. Before you read anything else about AI, read this. It may change your life." -Barry Schwartz, research associate, Haas School of Business, UC Berkeley, and coauthor of Practical Wisdom and Choose Wisely

"Flavio Geisshuesler builds from an eclectic and gutsy mix of Buddhist philosophy, independent thought, and sharp arguments about technology to bring into focus the tensions leaders face today and will face at an even greater scale tomorrow. What I appreciate most is his optimism. For all the dilemmas and uncertainty ahead, he gives us a path forward and a reason to believe in something better." -Brad Harris, professor of management and associate dean, MBA/EMBA programs, HEC Paris

"An eye-opening leadership guide, Erratic Intelligence interrogates what it means to head a company in the age of AI." -Foreword Clarion Review

"Erratic beats optimized, tested against erratic prose itself. That's more than most books in this crowded category manage." -Manhattan Book Review

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