"The authors are completely in tune with the realities of talent development in our new virtual world, and they offer practical methods (particularly guiding questions, which are invaluable!) for working through the unique challenges of virtual learning to arrive at the all-important demonstration of organizational impact. Any program that has a learning component, regardless of delivery method, will benefit from the concepts and techniques shared."
-Adele Cook, Chief Learning Officer, Author, and Presenter
“Drawing on the authors' collective experiences of 90+ years, this book is packed full of pragmatic gems that you can harness to ensure you deliver impact to people and the business. Don’t be distracted by the word virtual, this book is applicable for any blended learning program.”
—Marie Daniels, APAC Associate Director for Learning and Development at a leading global eye care company
“Cindy, Jack, Patti, and Emma make a great combination of experts. This book takes their decades of collective experiences, successes, and failures and distills them into a solid blueprint for success and impact in delivering virtual sessions.”
—Rob Lauber, former Chief Learning Officer, McDonald’s Corp
“This book combines a comprehensive set of prescriptions for successful virtual learning with a detailed approach to evaluation. The richness of the analysis makes it a valuable contribution.”
—Clark Quinn, PhD, Consultant, Author, and Speaker, quinnovation.com
“This step-by-step, comprehensive book is a go-to guide for anyone who wants to design interactive virtual learning.”
—Becky Pike Pluth, CEO, The Bob Pike Group; Author, Webinars With Wow Factor
“Want to know how to design learning in virtual settings? If you do, this book is exactly what you need. The authors provide tips and strategies for doing so in a clear, straightforward way.”
—William J. Rothwell, Distinguished Professor, Penn State University
“The 2020s have enforced a change to the way we deliver learning programmes—probably for the better—but along the way it was easy to forget some of the fundamentals of designing, delivering, and measuring impact. This book reminds those of us in the L&D profession about what's important, while also sharing fresh ideas and thinking for the modern world.”
—Peter Yarrow, Global Head of Learning, abrdn