CSIS Reports

Preliminary Findings on Effects of Service Complexity, Managerial Capacity, and Paired History

By: Andrew P. Hunter, Gregory Sanders

Write A Review

Paperback | 15 April 2021

At a Glance

Paperback
71 Pages

Dimensions(cm)
28.0 x 21.5 x 1.1

Paperback

RRP $79.99

$74.75

or 4 interest-free payments of $18.69 with

or

Ships in 3 to 5 business days

Researching and manufacturing fighters, ships, and tanks are only part of the picture for defense contracts. Contracting for services accounts for over 41 percent of DoD contract obligations in 2018. Services include maintaining equipment, moving people and things, creating software, providing server space, and construction. Service contracting is challenging as services can be difficult to define and measure. But services are increasingly central to the U.S. economy. The Department of Defense seeks to attract new firms that will increase its speed and agility—many of these firms are service providers, e.g., data analytics or cloud computing. CSIS looked at a million contracts to evaluate how three factors influence performance:

1.service complexity

2.contract-management capacity

3.vendor's history working with a DoD contracting office

The existing data fails to explain large differences in contract office performance. More DoD transparency about contracting office capacity could help make a case for further investments.

The report also found that when vendors and contracting offices have a longer history, they tend to have better results. That means DoD needs to think not only about recruiting new partners, but also about helping them succeed.

Shipping

	Standard Shipping	Express Shipping
Metro postcodes:	$9.99	$14.95
Regional postcodes:	$9.99	$14.95
Rural postcodes:	$9.99	$14.95

Orders over $79.00 qualify for free shipping.

How to return your order

At Booktopia, we offer hassle-free returns in accordance with our returns policy. If you wish to return an item, please get in touch with Booktopia Customer Care.

Additional postage charges may be applicable.