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Crucial Conversations : Tools for Talking When Stakes Are High - Kerry Patterson

Crucial Conversations

Tools for Talking When Stakes Are High

Paperback

Published: 16th September 2011
Ships: 5 to 9 business days
5 to 9 business days
RRP $29.95
$22.50
25%
OFF

The New York Times bestseller that changed the way millions communicate

“[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.”
—from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People

“The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.”
—Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul®

The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to:

  • Prepare for high-stakes situations
  • Transform anger and hurt feelings into powerful dialogue
  • Make it safe to talk about almost anything
  • Be persuasive, not abrasive
About the Author

Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler are cofounders of VitalSmarts, an innovator in corporate training and organizational performance.

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Crucial Conversations
 
4.3

(based on 3 reviews)

Ratings Distribution

  • 5 Stars

     

    (1)

  • 4 Stars

     

    (2)

  • 3 Stars

     

    (0)

  • 2 Stars

     

    (0)

  • 1 Stars

     

    (0)

100%

of respondents would recommend this to a friend.

Pros

  • Deeply informative (3)
  • Easy to understand (3)
  • Expert author (3)
  • Great insights (3)
  • Well written (3)

Cons

No Cons

Best Uses

  • Older readers (3)
  • Younger readers (3)

Reviewed by 3 customers

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5.0

Have encouraged my friends to read this!

By 

from NSW - Australia

About Me Casual Reader

Verified Buyer

Pros

  • Broad Appeal
  • Deeply Informative
  • Deserves Multiple Readings
  • Easy To Understand
  • Expert Author
  • Great Insights
  • Well Written

Cons

    Best Uses

    • Older Readers
    • Reference
    • Younger Readers

    Comments about Crucial Conversations:

    I am in a new relationship after being very independent for the past 8 years. I had no idea of love languages but now that I do, it has made my life and relationship so much better and more fulfilling!

    (1 of 1 customers found this review helpful)

     
    4.0

    I really liked it

    By 

    from Perth

    About Me Everyday Reader

    Verified Buyer

    Pros

    • Broad Appeal
    • Deeply Informative
    • Easy To Understand
    • Expert Author
    • Great Insights
    • Well Written

    Cons

      Best Uses

      • Older Readers
      • Reference
      • Younger Readers

      Comments about Crucial Conversations:

      Na

      (2 of 2 customers found this review helpful)

       
      4.0

      Pretty good

      By 

      from Normanville SA

      About Me Casual Reader

      Verified Buyer

      Pros

      • Deeply Informative
      • Deserves Multiple Readings
      • Easy To Understand
      • Expert Author
      • Great Insights
      • Well Written

      Cons

      • Limited Appeal

      Best Uses

      • Older Readers
      • Younger Readers

      Comments about Crucial Conversations:

      I bought the book because of difficulties in family communications. The theory in the book was good, but I have yet to get the courage to apply it.

      Displaying reviews 1-3

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      ISBN: 9780071771320
      ISBN-10: 0071771328
      Series: Business Books
      Audience: Professional
      Format: Paperback
      Language: English
      Number Of Pages: 272
      Published: 16th September 2011
      Publisher: McGraw-Hill Education - Europe
      Country of Publication: US
      Dimensions (cm): 15.5 x 22.8  x 1.4
      Weight (kg): 0.33
      Edition Number: 2
      Edition Type: Revised