Cooperative Work with Multimedia

1 Computer Supported Cooperative Work and MMTCA.- 1. Cooperative Work.- 1.1 Business Organisations and Group Work.- 1.2 Group Processes.- 1.3 Availability of Technology.- 1.4 Coordination and Group Process.- 1.5 Workflow.- 1.6 Desktop Conferencing Systems.- 1.7 Information Sharing in Cooperative Work.- 1.8 Use of Existing Applications and Distributing Documents.- 1.9 Groupware Systems.- 2. Reflections on Requirements.- 2.1 What Cooperation is to be Supported?.- 2.2 Communicate, Cooperate, Coordinate.- 2.3 Workflow Management Software.- 2.4 An example: Cooperative Engineering Design.- 2.5 Cooperative Interaction.- 2.6 Shared-Input versus Shared-Output.- 2.7 Lightweight or Heavyweight Cooperation?.- 2.8 Conference Awareness.- 3. The MMTCA Approach.- 3.1 Organising Work to be Done.- 3.2 The Procedure Task Action Model.- 3.3 MMTCA Architecture.- 3.4 User Tools and Services.- 3.5 Carrying out the Tasks.- 3.6 Procedures and Metadocuments.- 3.7 Tool Integration.- 2: Using MMTCA.- 4. Organising work to be done.- 4.1 Authorising MMTCA Users.- 4.2 Procedure Design.- 4.3 The Metadocument Browser.- 4.4 Tool Profile Editor.- 5. Carrying out the tasks.- 5.1 Logging in to MMTCA.- 5.2 Intray.- 5.3 Registering for a Cooperative Session.- 5.4 Participating in a Cooperative Session.- 5.5 Floor Passing in a Cooperative Session.- 5.6 Metadocument Tray.- 5.7 Procedure Tray.- 5.8 User Tray.- 5.9 Session Tray.- 5.10 External Services.- 5.11 Ready-To-Run Cooperative Session Setting.- 5.12 Customising the Environment.- 5.13 Logout Process.- 6. Case study: Banking.- 6.1 The Pilot Hardware Architecture.- 6.2 Existing System for Mortgage Credit.- 6.3 Prototype Application.- 7. Case study: Shipping.- 7.1 The Shipping Application Environment.- 7.2 Technology Background.- 7.3 Application Background.- 7.4 Scenario and Workflow.- 7.5 The User Interface.- 8. Case study: Computer Integrated Manufacturing.- 8.1 Elements of the CIM Application Scenario.- 8.2 Mechanical Parts Design.- 8.3 Quality/Production Review.- 8.4 Interaction between Designers, Materials Engineer and Purchasing Officer.- 8.5 CAD Training.- 3: A Technical Introduction.- 9. MMTCA Architecture.- 9.1 MMTCA Kernel.- 9.2 The Network Manager.- 9.3 Organising Work to be Done.- 9.4 Carrying out the Tasks.- 10. MMTCA Installation.- 10.1. Node Installation.- 10.2 Server Installation.- 10.3 Videoconference.- 11. The MMTCA Database.- 11.1 MMTCA Database Overview.- 11.2 Procedure definition (PD) tables description.- 11.3 Metadocument (MD) tables description.- 11.4 Administration (ADM) tables description.- 11.5 Concepts of Operation.- 11.6 Task Script Executor.- 11.7 Event management.- 11.8 Cooperative Session Control.- 12. Application Program Interface.- 12.1 Server Connection and Login Functions.- 12.2 Workflow Functions.- 12.3 Cooperative Session Functions.- 12.4 Database Access Functions.- 12.5 File Transfer Functions.- 12.6 Server Messaging Functions.- 12.7 DDE Commands.- 12.8 MMTCA API Examples.- 12.9 Structures.- References.