Communicating User Experience

Applying Local Strategies Research to Digital Media Design

By: Trudy Milburn (Editor)

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Paperback | 11 April 2019

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Paperback
250 Pages

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15.3 x 22.8 x 1.9

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Communicating User Experience: Applying Local Strategies Research to Digital Media Design examines how Local Strategies Research (LSR) helps investigate user experiences with digital media. This edited collection uses case studies to examine the way we communicate in the digital age whether between individuals and digital interfaces (such those installed in cars), dyads via mobile phones and online interfaces, or members of a group through a video conference. Milburn and her contributors consider the cultural norms that both inform and are used during interaction to provide a useful methodology that shifts design (particularly HCI) research from a focus on emotional, subjective user experiences to the everyday practices involved in interacting with one another in and through digital devices and interfaces. Communicating User Experience will be a valuable resource for designers and scholars of communication and new media.

Industry Reviews

Communicating User Experience provides an innovative approach for the study of discourse and digital designs supported by contributors' thorough analyses. * Discourse *
Communicating User Experience shows the great potential of local strategies research for generating new knowledge about the ways people communicate about and grapple with problems in their social life. This is the book many of us have been waiting for, and for those who have not heard about local strategies research, this is the place to start studying it. It portends a new day-and new ways-for the study of communication in our time. -- Gerry Philipsen, University of Washington
With the proliferation of digital experience-in our cars, public spaces, homes and offices-it's becoming increasingly important to understand how we interact with our devices and each other at a deeper level informed by both theory and observation. By exploring the intersections and gaps between UX design and practice and communication theory, Milburn et al provide insights that could ultimately enhance our digital lives. -- Harry Goldstein, IEEE Spectrum

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