Change Manager

Careers in IT service management

By: Tracey Torble

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Paperback | 29 July 2019

At a Glance

Paperback
250 Pages

Dimensions(cm)
19.84 x 12.85 x 1.35

Paperback

$39.59

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Change management is about the control of all changes that have an effect on the IT services and hence, the business of an organisation. This practical book describes the change manager role in depth including purpose, typical responsibilities and required skills. Change management methods, techniques, useful tools and relevant standards and frameworks are also covered, and career progression opportunities are discussed.

Industry Reviews

'Constructed on practical advice, exploring many of the myths about the IT change manager but delivered with a sense of humour and importantly, a huge dose of realism.'

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