Cases in Human Resource Management

Foreword by Robert N. Lussier Preface Acknowledgments About the Author Part 1: 21st-Century Human Resource Management Strategic Planning and Legal Issues Chapter 1: The New Human Resource Management Process Case 1.1 The Changing Role of Human Resources in Organizations: The Curious Case of Zappos Case 1.2 HRM Careers: Five Growing Areas of Human Resources Chapter 2: Strategy-Driven Human Resource Management Case 2.1 The External Environment: When State Government Offers Early Retirement Case 2.2 HR Strategy: Employees Matter at Costco Chapter 3: The Legal Environment and Diversity Management Case 3.1 Major Employment Laws: How Does an Increase in State Minimum Wage Impact an Organization? Case 3.2 Diversity and Inclusion: What's the Difference? Part 2: Staffing Chapter 4: Matching Employees and Jobs: Job Analysis and Design Case 4.1 HR Forecasting: Visier - Workforce Forecasting Case 4.2 Succession Planning: Developing Leaders at General Electric (GE) Chapter 5: Recruiting Job Candidates Case 5.1 The Recruiting Process: The Growth of E-Recruitment in Recruiting Job Candidates Case 5.2 Internal Versus External Candidates: Which Candidate Is More Valuable? Chapter 6: Selecting New Employees Case 6.1 The Selection Process: Searching for a New Faculty Member . . . What Step in the Selection Process Are We in Today? Case 6.2 Looking for "Organizational Fit": Walter's Unstructured Interview at Google Part 3: Developing and Managing Chapter 7: Training, Learning, Talent Management, and Development Case 7.1 The Need for Training and Development: Should You Use Massive Open Online Courses (MOOCs) Such as Coursera and Udacity to Recruit and Retain Talent? Case 7.2 Talent Management and Development: The Talented Harry Saunders's Career Development at the Big Buy Supermarket Chapter 8: Performance Management and Appraisal Case 8.1 Why Do We Conduct Performance Appraisals? Jennee LeBeau and the Case of the Missing Performance Appraisal System Case 8.2 Performance Appraisal Problems: The Trouble With Performance Systems Chapter 9: Rights and Employee Management Case 9.1 Coaching, Counseling, and Discipline: HR's Role-Document, Document, Document Case 9.2 Trends and Issues in HRM: Mindfulness-A Thoughtful Theory About Leadership Chapter 10: Employee and Labor Relations Case 10.1 Unions and Labor Rights: Can Labor Unions and Management Work Together? Case 10.2 Managing Conflicts: How Can HR Help With Angry Employees? Part 4: Compensating Chapter 11: Compensation Management Case 11.1 Compensation Management: How Does Wage Compression and Pay Secrecy Affect Employee Motivation? Case 11.2 Trends and Issues in HRM: What Motivates Employees at Work? Expectations or Equity? Chapter 12: Incentive Pay Case 12.1 Executive Compensation: New Developments in Executive Compensation Case 12.2 Trends and Issues in HRM: The Giving Praise Model in Action Chapter 13: Employee Benefits Case 13.1 Statutory Benefits: Companies Kicking Your Spouse Off Your Health Care Plans Case 13.2 Trends and Issues in HRM: Managing: New Laws Regarding Sick Leave Part 5: Protecting and Expanding Organizational Reach Chapter 14: Workplace Safety, Health, and Security Case 14.1 Building a Human Resources Information System While Protecting Health Information From Cyber Attacks Case 14.2 Trends and Issues in HRM: Future Trends in Human Resource Management Chapter 15: Organizational Ethics, Sustainability, and Social Responsibility Case 15.1 Corporate Social Responsibility (CSR): Can Human Resources Help Companies Develop a CSR Program? Case 15.2 Equal Opportunity, Diversity, and Multiple Generations at Work Together Chapter 16: Global Issues for Human Resource Managers Case 16.1 Globalization of Business and HRM: Should Your Marketing Director Become an Expatriate? Case 16.2 Global Staffing: Developing, Staffing, and Managing Global Human Resources-Katya and Her Russian Background