Working With Feelings

Caring for Your Employees Through Cultural Humility and Emotional Fluency

By: Isidora Torres

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Paperback | 23 January 2024

At a Glance

Paperback
176 Pages

Dimensions(cm)
12.7 x 10.1 x 1.91

Paperback

RRP $44.99

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Isidora Torres, a career Ops & Culture leader, gives us a guide to navigating challenging emotions at work with her debut book, Working With Feelings. Working With Feelings is a creatively structured handbook that teaches you to both understand how our cultural backgrounds and social standings impact our ability to recognize, process, and acknowledge emotions and how to harness this knowledge to create an emotionally fluent and safe work environment for your team. Using interviews with experts and everyday employees Torres prompts you to increase your own cultural awareness and competency while enabling you to engage in meaningful conversations and create a more productive, psychologically and emotionally safe, and human work culture.

Industry Reviews

"Working With Feelings explains that we communicate on two planes at the same time: one rational, the other emotional. If you ignore the emotional signals you're getting you simply won't communicate very well." - Kim Scott, bestselling author of Radical Candor and Just Work
"Isidora Torres is opening the conversation that has been missing in the workplace for far too long. I feel more equipped than ever to approach my work with empathy and humanity. Working With Feelings is a must read--for everyone." - Dan Boatman, @dan.reads.books
"Isidora Torres' book Working With Feelings is a great read for anyone interested in how their workplace culture is experienced. While most business books are written from the perspective of top executives, Torres shares the lens of those executing on their company's strategy, not necessarily those setting it. A sometimes raw exploration of the impact of corporate culture, manager behavior and policy communication, Torres has done her research and methodically unpacks the touch points where organizations have--and missed--the opportunity to demonstrate how strongly they value their employees." - Jenna Young, EVP at Weber Shandwick

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