Competitive Advantage Through People

Unleashing the Power of the Workforce

By: Jeffrey Pfeffer

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Paperback | 1 January 1996

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"Competitive Advantage Through People" explores why - despite long-standing evidence that a committed work force is essential for success - firms continue to attach little importance to their workers. The answer, argues Pfeffer, resides in a complex web of factors based on perception, history, legislation, and practice that continues to dominate management thought and action. Yet, some organizations have been able to overcome these obstacles. In fact, the five common stocks with the highest returns between 1972 and 1992 - Southwest Airlines, Wal-Mart, Tyson Foods, Circuit City, and Plenum Publishing - were in industries that shared virtually none of the characteristics traditionally associated with strategic success. What each of these firms did share is the ability to produce sustainable competitive advantage through its way of managing people. Pfeffer documents how they - and others - resisted traditional management pitfalls, and offers frameworks for implementing these changes in any industry.

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Non-Fiction Business & Management Organisational Theory & Behaviour Management & Management Techniques Management of Specific Areas Personnel & Human Resources Management Business Competition Entrepreneurship / Start-ups Economics Microeconomics Domestic Trade

Acknowledgments
Performance through People
Sources of Sustained Success
What Effective Firms Do with People
The Evidence for Slow Learning and Unrealized Potential
Barriers to Doing the Right Thing
Wrong Heroes, Wrong Theories, Wrong Language
Overcoming History
Labor Laws, Lawyers, and Litigation: Friends or Foes of Work Place Change?
Employee Organizations: Their Effects and Role in Work Place Reform
Resistance from Within
Prospects for Change
The Promise of the Quality Movement
Making the Change
Notes
Index
Table of Contents provided by Publisher. All Rights Reserved.

Competitive Advantage Through People

Unleashing the Power of the Workforce

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How to return your order

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