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| Acknowledgments | p. xi |
| The Basics | p. 1 |
| Pink Slips and Red Queens | p. 2 |
| Link Layoffs to Strategic Changes | p. 4 |
| Link Layoffs to Activities | p. 5 |
| Make Layoffs as Painless as Possible | p. 6 |
| Restructure Jobs during Downturns | p. 8 |
| Manage Layoffs Creatively | p. 8 |
| Offer Voluntary Time Off without Pay | p. 9 |
| Create a Paid-Time-Off Bank | p. 9 |
| Offer Key Employees a Partially Paid Sabbatical | p. 9 |
| Take Summers Off | p. 10 |
| Shorten the Workweek | p. 10 |
| Change Your Hours of Service | p. 11 |
| Reduce Senior Management's Compensation | p. 12 |
| Trade Salaries for Stock Options and Bonuses | p. 13 |
| Trade Salaries for Commissions | p. 13 |
| Reduce Salaries | p. 15 |
| Reduce Salary Increases | p. 15 |
| Make Strategic Cuts (and Increases) in Salaries | p. 16 |
| Make Strategic Cuts (and Increases) in Personnel | p. 16 |
| Grow Personnel More Slowly Than Revenue | p. 17 |
| Align Skills (and Hence Salaries) with Tasks | p. 17 |
| Distinguish between Labor Wage and Labor Cost | p. 18 |
| Shorten Testing Time | p. 18 |
| Shift from Full-Time to Part-Time Labor | p. 19 |
| Rent Employees | p. 19 |
| Cross-Train | p. 20 |
| Initiate Employee Wellness Programs | p. 20 |
| Don't Hire Smokers | p. 21 |
| Manage Your Email Time | p. 22 |
| Speed Up Your Connectivity | p. 22 |
| Follow the 10 Commandments of Email | p. 23 |
| Cutting Costs without Cutting Heads | p. 26 |
| Reduce Your Bad Debts | p. 27 |
| Make 'Em Pay | p. 28 |
| Give Your Customers Incentives to Save You Money | p. 29 |
| Reduce Shrinkage | p. 29 |
| Work with Your Customers on Delivery Modalities | p. 30 |
| Find Out What Your Customers Really Need | p. 31 |
| Consider Your Features | p. 31 |
| Improve Quality | p. 33 |
| Reduce Errors | p. 34 |
| Get Some Sleep | p. 34 |
| Think Small | p. 36 |
| Share | p. 36 |
| Plan Ahead | p. 37 |
| Change Your Inputs | p. 37 |
| Reduce Waste | p. 38 |
| Fill Up the Trucks | p. 39 |
| Cap Some Fringe Benefits | p. 39 |
| Look for Substitute Materials | p. 40 |
| Mail Smart | p. 40 |
| Go Postal | p. 41 |
| Turn Down the Thermostat! | p. 41 |
| Share Fringe-Benefit Costs with Employees | p. 42 |
| Collaborate with Your Suppliers | p. 42 |
| Consolidate Suppliers to Obtain Lower Prices | p. 43 |
| Lean on Your Suppliers for Lower Prices | p. 43 |
| Target Certain Suppliers for Big Cuts | p. 44 |
| Push Thinking Down into the Organization | p. 45 |
| Find the Slack | p. 45 |
| Purchase on the Basis of Value Rather Than Cost | p. 46 |
| Off with Its (Over) Head! | p. 49 |
| Reclassify Some Overhead Costs as Direct Costs | p. 50 |
| Reconfigure Travel | p. 51 |
| Negotiate Better Hotel Rates | p. 51 |
| Reduce Travel | p. 52 |
| Retreat from the Retreat | p. 52 |
| Prune the Perks | p. 53 |
| Assess Administrative Activities | p. 53 |
| Reduce the Reports | p. 54 |
| Bust the Bureaucracy | p. 54 |
| Cut Recruiting Costs | p. 55 |
| Go Paperless | p. 55 |
| Go Nomad | p. 56 |
| Go Cash and Carry | p. 57 |
| Consolidate Shipments | p. 57 |
| Incur Overhead Strategically | p. 57 |
| Use Competitive Intelligence | p. 58 |
| Think about the Little Stuff | p. 58 |
| Manage Your Training Costs | p. 59 |
| Manage Your Growth | p. 60 |
| Reduce Moving Costs | p. 60 |
| Eliminate Requisitions and Purchase Orders for Small Items | p. 61 |
| Cut the Frivolity | p. 61 |
| Fixed Assets Are Not Small Gelded Donkeys | p. 64 |
| Relate Capital Budgeting to Strategy | p. 65 |
| Carefully Assess Investments in Strategic Alliances | p. 66 |
| Site Your Facilities Strategically | p. 67 |
| Make Sure Your Analysts Ask the Tough Questions | p. 67 |
| Be Sure There's Causality | p. 68 |
| Check the Data | p. 68 |
| Look for the Hidden Causality | p. 69 |
| Look for a Double Whammy | p. 70 |
| Look for Investments with Legs | p. 71 |
| Include Opportunity Costs in Net-Present-Value Computations | p. 72 |
| Keep the End Goal in Mind | p. 72 |
| Consider Alternatives with Higher Payoffs | p. 73 |
| Don't Buy More Power and Features Than You Need | p. 74 |
| Relate Capital Debudgeting to Strategy | p. 74 |
| Close a Division | p. 75 |
| Close a Plant | p. 75 |
| Delay the Opening of a Plant | p. 76 |
| Make Your Plant More Flexible | p. 76 |
| Move Your Company | p. 77 |
| Move Your Office | p. 78 |
| Keep Your Old Equipment | p. 78 |
| Get Rid of Your Old Equipment | p. 79 |
| Beyond the Basics | p. 81 |
| Show Me the Money | p. 82 |
| Reduce Your Inventory Holding Time | p. 82 |
| Shorten Your Accounts Receivable Collection Period | p. 84 |
| Lengthen Your Accounts Payable Period | p. 85 |
| Speed Up Your Operating Cycle | p. 86 |
| Manage Your Financing Cycle | p. 88 |
| Don't Take On Too Much Debt in the First Place | p. 90 |
| Restructure Your Debt | p. 93 |
| Trade Debt for Equity | p. 93 |
| Reduce Debt by Selling Off Some Assets | p. 94 |
| Reduce Dividends | p. 94 |
| Lease Instead of Buy | p. 95 |
| Manage Your Growth | p. 96 |
| No Time for Luddites | p. 101 |
| Use Technology to Increase Productivity | p. 102 |
| Shift to Online Billing and Payment | p. 103 |
| Use Technology to Assist Customers with Their Purchases | p. 104 |
| Use Technology to Shorten Your Supply Chain | p. 104 |
| Use Technology to Engage in Mass Customization | p. 105 |
| Use Technology to Study Complex Relationships | p. 107 |
| Use Technology to Form an e-Market-place | p. 108 |
| Use Technology to Improve Logistics | p. 108 |
| Use Technology to Improve Forecasting | p. 109 |
| Use Technology to Limit Product Liability | p. 110 |
| Use Technology to Shorten Design Cycles | p. 110 |
| Take Advantage of Technology to Lower Raw Material Costs | p. 111 |
| Use Technology to Help Consolidate Operations | p. 112 |
| Use Technology to Manage Your Vendors | p. 112 |
| Use Technology to Segregate Your Customers | p. 113 |
| Use Technology to Manage Your Customers | p. 115 |
| Use Technology to Better Inform Pricing Decisions | p. 116 |
| In the Long Run ... | p. 119 |
| Distinguish between Initiatives and Tactics | p. 120 |
| Use Work-Out Sessions | p. 121 |
| Keep Customers Happy | p. 121 |
| Segment Your Market Creatively | p. 122 |
| Refocus Your Product Line | p. 122 |
| Redesign Your Production Process | p. 123 |
| Use Activity-Based Costing to Understand How Costs Change | p. 124 |
| Use ABC to Staff According to Need | p. 125 |
| Use Activity-Based Costing to Eliminate Unproductive and/or Redundant Activities | p. 125 |
| Use Target Costing | p. 126 |
| Use Breakeven Time Measurement | p. 126 |
| Engage in a Systematic Review to Find Redundancy and Waste | p. 127 |
| Reengineer and Benchmark | p. 127 |
| Use Operational Auditing | p. 128 |
| Institute Six Sigma | p. 129 |
| Use Surrogates to Monitor Cost Behavior | p. 130 |
| Focus on the Cost Drivers | p. 131 |
| Align Activities with Goals | p. 132 |
| Ignore Sunk Costs | p. 132 |
| Outsource a Manufacturing Activity | p. 133 |
| Outsource Sales Returns | p. 133 |
| Help Your Subcontractors Do Their Job Better | p. 134 |
| Keep Subcontractors in Line | p. 135 |
| Consider Both Volume and Unit Costs in the Outsourcing Decision | p. 135 |
| Building Systems and Networks for Cost Control | p. 137 |
| Beyond Bean Counting | p. 139 |
| Make Sure That Fairness Is Present Whenever Possible in the Design of Responsibility Centers | p. 144 |
| Instead of Allocating Actual Overhead to Responsibility Centers, Assign an Agreed-Upon Amount Each Month | p. 144 |
| Make Sure That Goal Congruence Is Present Whenever Possible | p. 145 |
| When Feasible, Set Up Profit Centers | p. 147 |
| When Feasible, Set Transfer Prices at Market Rates | p. 148 |
| Consider the Use of a Matrix Structure | p. 151 |
| Consider Using ETOB | p. 152 |
| Develop and Measure a Variety of Leading Nonfinancial Indicators of Performance | p. 161 |
| Make Sure You Can Revise Your Management Control System Quickly in Response to Changing Managerial Needs | p. 162 |
| Strategic Positioning Is Not an 'R'-Rated Movie | p. 165 |
| Focus Your Strategy in an Area Where You Can Have a Cost Advantage | p. 166 |
| If a Business Can't Make a Reasonable Profit, Sell It or Close It without Emotion | p. 178 |
| Institute Reality Checks | p. 179 |
| Hire a SWAT Team | p. 180 |
| Reward Behavior That Is in Line with Corporate Strategy | p. 180 |
| Develop Ways for Business Units to Learn from One Another | p. 181 |
| Transfer Knowledge Whenever and Wherever Possible | p. 185 |
| Use Training and Other Educational Activities for All Employees | p. 186 |
| Hire and Promote Only the Best, but Be Sure They All Embody the Company's Culture | p. 187 |
| Be Sure That Training Includes an Emphasis on the Company's Culture | p. 188 |
| When Necessary, Use Severance to Maintain the Culture | p. 189 |
| Reinforce the Culture with Internal Communication | p. 190 |
| Create as Many Opportunities for Conflict as You Can Manage Successfully | p. 197 |
| Link Rewards to Organizational Strategy | p. 200 |
| Link Rewards to Cultural Values | p. 201 |
| Link Rewards to Nonfinancial as Well as Financial Performance | p. 202 |
| A Primer on Capital Investment Analysis | p. 203 |
| A Primer on Cost Behavior | p. 218 |
| Notes | p. 249 |
| Bibliography | p. 266 |
| Index | p. 269 |
| Table of Contents provided by Syndetics. All Rights Reserved. |
ISBN: 9780071396974
ISBN-10: 0071396977
Published: 21st November 2002
Format: Paperback
Language: English
Number of Pages: 292
Audience: Professional and Scholarly
Publisher: MCGRAW HILL BOOK CO
Country of Publication: US
Dimensions (cm): 20.96 x 13.97 x 1.91
Weight (kg): 0.36
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