IBM Center for the Business of Government

By: Mark A. Abramson (Editor), Paul R. Lawrence (Editor), Carolyn L. Clark-Daniels (Contribution by), R. Steven Daniels (Contribution by), Marilyn A. DeLuca (Contribution by)

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20 July 2001

At a Glance

No. of Pages
240

Dimensions(cm)
22.91 x 15.44 x 1.78

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Transforming Organizations provides in-depth case studies of outstanding government executives who dramatically changed both the performance and management of their organizations. The book includes case studies of Dan Goldin of the National Aeronautics and Space Administration, Ken Kizer of the Veterans Health Administration, James Lee Witt of the Federal Emergency Management Agency, and four high-ranking government officials who changed procurement in the Department of Defense. In addition, the book includes interviews with NASA Administrator Goldin and FEMA's Director Witt. The volume also includes an essay by Ken Kizer on his experience transforming the Veterans Health Administration.

From these case studies, Mark A. Abramson and Paul R. Lawrence develop eight lessons that all executives can learn from in transforming their organization: select the right person, involve key players, engage employees, and persevere.

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You Can Find This Book In

Non-Fiction Politics & Government Political Structure & Processes Central Government Central Government Policies Business & Management Management & Management Techniques Industry & Industrial Studies Civil Service & Public Sector

The Challenge of Transforming Organizations: Lessons Learned about Revitalizing Organizations	p. 1
Introduction
Lessons Learned
Transforming the Department of Defense: Creating the New Defense Procurement System	p. 11
Introduction
The Leaders
Key Factors for Success
Conclusions and Recommendations
Endnotes
Major Defense Procurement Reforms
Transforming the Federal Emergency Management Agency: The Renewal and Revitalization of FEMA	p. 57
Lessons Learned From the Transformation of the Federal Emergency Management Agency (FEMA)
The FEMA Case Study
Bibliography
An Interview with James Lee Witt, Director, Federal Emergency Management Agency
History of Federal Emergency Management
Methodology
Transforming the National Aeronautics and Space Administration: Dan Goldin and the Remaking of NASA	p. 91
Lessons Learned from the National Aeronautics and Space Administration (NASA)
The NASA Case Study
Endnotes
A Conversation with Daniel S. Goldin Administrator, National Aeronautics and Space Administration
Transforming the Veterans Health Administration: The Revitalization of VHA	p. 139
Lessons Learned from the Transformation of the Veterans Health Administration (VHA)
The VHA Case Study
The VHA Transformation As Viewed by Dr. Kenneth W. Kizer
Endnotes
Kenneth W. Kizer's Key Principles of Transformation
Study Methods
Transforming the United Kingdom's National Health Service and the United States Veterans Health Administration: Trans-Atlantic Experiences in Health Reform	p. 173
Introduction
Study Findings
Conclusions
Lessons Learned
Implications for the Future
Endnotes
Bibliography
Study Framework
Study Methods
About the Contributors	p. 219
About The PricewaterhouseCoopers Endowment for The Business of Government	p. 224
Table of Contents provided by Syndetics. All Rights Reserved.

IBM Center for the Business of Government

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