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TQM in Action : A Practical Approach to Continuous Performance Improvement - John Pike

TQM in Action

A Practical Approach to Continuous Performance Improvement

By: John Pike, R. J. Pike, R. J. Barnes

Paperback | 30 November 1995 | Edition Number 2

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The aim of this book is to help practising managers to develop and implement a strategy for the introduction of total quality management within their own organisations. TQM in Action, Second Edition provides a practical step-by-step guide to stages, key considerations and potential pitfalls of implementation. This book provides a template for implementation which will help managers to get started and keep the process going.

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