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At a Glance
244 Pages
23.5 x 15.88 x 1.91
Hardcover
$169.00
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Industry Reviews
'Timeless Management is a fresh and distinctive contribution to the literature of management training - a work that is not simply a useful tool for the manager of today, but also a fascinating insight into our historic Royal Palaces and their occupants through the ages.' - Baroness Blackstone, Minister of State for the Arts
'Drawing on the lessons of history, Barratt and Coppin provide a fascinating insight into some of the enduring principles of good management. Rejecting both temporary fashions and fads...they advocate a more thoughtful and people-centred way of understanding and guiding high performing organisations.' - Professor Anthony Hopwood, Peter Moores Dean, Said Business School, Oxford University
'What a great read. This book is a down-to-earth, practical, common sense approach to management that is vastly superior to many other books I have read on the subject. It should be a best seller!' - Oliver Vaughan, Chairman Mountcashel, Chairman, The City Charity
'Given the weight of current management literature, one might be forgiven for thinking there's nothing new to be said. Barratt and Coppin confound this expectation...You'll enjoy reading it in the garden on a Sunday afternoon and benefit from putting it into practice in the office on Monday morning.' - Eddie Oliver, Partner, KPMG
'The principles promoted in this book are, indeed, timeless. The best managers won't learn from them, they will live them. They will also discover that there are few short cuts available to substitute for the experience that managing real situations will bring.' - Sir Neville Simms, Chairman, Carillion Plc; Chairman, International Power Plc; Director of the Bank of England; Governor of Ashridge
'Timeless Management oozes good sense - a valuable book for managers at all levels...It places the emphasis squarely on people and the nature of their interactions - as well as their need to feel comfortable, to belong, to understand and be valued.' - Professor Peter R. Crane FRS, Director, Royal Botanic Gardens, Kew
'So many of the practices of good management they advocate as appropriate for life in the 21st century are recognisable as aspects of good governance in the actions of others much earlier in history. I was also left wondering how many other businesses in the UK acted so promptly and with such vision to protect their viability and employees as has Historic Royal Palaces under Alan Coppin's leadership.' - Sir Rodney Walker, Chairman, UK Sports Council; English National Stadium Trust; West Yorkshire Broadcasting
'A comprehensive 'primer' for managers and anyone in a leadership position - it is highly readable and accessible, almost a manual; very clearly structured, with clear 'models'; and a remarkable and unusual use of historical figures. Part 3...is a very powerful section, describing how all this doctrine was applied to a real organisation undergoing change, and especially the post September 11th crisis. I lost count of the times I said to myself things like 'yes of course!' and 'I must remember that point' and 'that feels right!' - David Quarmby, Chairman, British Tourist Authority
'I found the work to be a refreshing change from the run of the mill academic and sterile management books...I was particularly taken with the concepts that make for good leadership that run through the book and especially the simple and uncluttered human understanding that can separate ordin
'I thoroughly recommend it to the learning manager, historically conscious individual and inquisitive mind alike.' - Anoop Maini MCMI, Professional Manager
'Timeless Management is an excellent and inspired read, and it is doubtful that anyone in today's changing world would not learn something useful from it.' - Patrick Walsh, Personnel Today
'Essential reading for anyone concerned with the essence of good management.' - Long Range Planning
| Preface | p. viii |
| Introduction | |
| Introduction | p. 3 |
| Summary | p. 7 |
| The Timeless Management concept | p. 7 |
| The key timeless traits | |
| Character | p. 15 |
| Values | p. 17 |
| Integrity | p. 20 |
| Moral courage | p. 22 |
| Graciousness | p. 23 |
| Character: key points | p. 26 |
| Toolbox | p. 26 |
| Sir Thomas More - character | p. 28 |
| George III - graciousness | p. 32 |
| Audacity | p. 37 |
| Confidence | p. 37 |
| Positive dissatisfaction | p. 40 |
| Vision | p. 42 |
| Thinking outside the box | p. 48 |
| Taking action | p. 51 |
| Audacity: key points | p. 52 |
| Audacity toolbox | p. 54 |
| Oliver Cromwell - audacity | p. 58 |
| Queen Elizabeth I - positive dissatisfaction | p. 61 |
| Focus | p. 67 |
| Simplicity | p. 67 |
| Process thinking | p. 69 |
| Causes | p. 73 |
| 80/20 thinking | p. 78 |
| Measurement, planning and review | p. 80 |
| Focus: key points | p. 88 |
| Focus toolbox | p. 91 |
| Prince Albert - focus | p. 92 |
| Sir Isaac Newton - process thinking, causes and measurement | p. 96 |
| Clarity | p. 101 |
| Communication | p. 101 |
| Expectations | p. 111 |
| Responsibility | p. 115 |
| Allowing and delegating | p. 118 |
| Clarity: key points | p. 122 |
| Clarity toolbox | p. 125 |
| Duke Of Wellington - clarity | p. 127 |
| William I - responsibility | p. 131 |
| Mutuality | p. 135 |
| Trust and synergy | p. 136 |
| Win-win | p. 137 |
| Coaching | p. 140 |
| Recognition | p. 145 |
| Review | p. 152 |
| Fun/humour | p. 156 |
| Mutuality: key points | p. 158 |
| Mutuality toolbox | p. 163 |
| Sir Christopher Wren - mutuality | p. 165 |
| King Charles II - fun! | p. 169 |
| Timeless Management in the twenty-first century: practising what we preach | |
| Introduction to Part III | p. 177 |
| The five palaces | p. 178 |
| The Timeless Management approach in the Historic Royal Palaces | p. 181 |
| The listening exercise | p. 182 |
| Relationship fixing | p. 184 |
| Developing the Strategic Plan | p. 185 |
| Implementing the Strategic Plan | p. 198 |
| Resolving organisation structure anomalies | p. 206 |
| Results of the Timeless Management approach at Historic Royal Palaces | p. 209 |
| Conclusion | p. 210 |
| The response to the terrorism of 11 September 2001 | p. 213 |
| Timeless Management lives on at www.timelessmanagement.com | p. 224 |
| Selected bibliography | p. 225 |
| Index | p. 227 |
| Table of Contents provided by Syndetics. All Rights Reserved. |
ISBN: 9780333980804
ISBN-10: 0333980808
Series: Palgrave Business
Published: 29th May 2002
Format: Hardcover
Language: English
Number of Pages: 244
Audience: Professional and Scholarly
Publisher: Springer Nature B.V.
Country of Publication: GB
Edition Number: 1
Dimensions (cm): 23.5 x 15.88 x 1.91
Weight (kg): 0.49
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