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The Quality Movement and Organization Theory : Organizational Theory Ser. - Robert E. Cole

The Quality Movement and Organization Theory

Organizational Theory Ser.

Paperback Published: 1st February 2000
ISBN: 9780761919766
Number Of Pages: 456

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<B>The Quality Movement and Organization Theory</B> is the first comprehensive study of quality management to be linked with the principles of organizational behavior and analysis. The contributors are at the forefront of assessing new quality approaches, how they work, and the conditions under which they are effective. The book bridges the world of theory and practice, making academics aware of recent developments to improve organizational performance and exploring ways in which these efforts both contribute to and challenge current theories.

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". . .the book stands as a strong beginning towards establishing a comprehensive organizational theory of quality management." -- Stephen B. Knouse

Introduction
Questions and Concerns From Organization Theory: Three Foundational Papers
Management Theory and Total Quality
Improving Research and Practice Through Theory Development
Total Quality Management
Empirical, Conceptual and Practical Issues
Organizing for Continuous Improvement
Evolutionary Theory Meets the Quality Revolution
The Quality Movement in America
Market Pressures and Institutional Forces
The Early Years of the Quality Movement
Patterns in the Deployment of Total Quality Management
An Analysis of Forty-four Leading Companies
Quality Comes to the Public Sector
Quality Improvement
A Sensemaking Perspective
Stages and Processes in Quality Improvement
The Road to "Root Cause"
Shop-Floor Problem-Solving at Three Auto Assembly Plants
Getting Quality the Old-Fashioned Way
Self-Confirming Attributions in the Dynamics of Process Improvement
The Effects of Total Quality Management on Corporate Performance
An Empirical Investigation
Organization Quality as a Cultural Variable
An Empirical Investigation of Quality Cultures
Quality as a Cultural Concept
Messages and Meta-Messages
Conditions and Contingencies Affecting Quality Development
Tailoring Process Management to Situational Requirements
Beyond the Control and Exploration Dichotomy
Speed and Quality in New Product Development
An Emergent Perspective on Continuous Organizational Adaptation
Quality Improvement Practices and Innovative HRM Practices
New Evidence on Adoption and Effectiveness
The Incentives of Quality and the Quality of Incentives
Quality Improvement and Incentive Pay for Frontline Workers
Human Resource Policies and Quality
From Quality Circles to Organizational Transformation
Table of Contents provided by Ingram. All Rights Reserved.

ISBN: 9780761919766
ISBN-10: 0761919767
Series: Organizational Theory Ser.
Audience: Professional
Format: Paperback
Language: English
Number Of Pages: 456
Published: 1st February 2000
Country of Publication: US
Dimensions (cm): 25.25 x 18.14  x 2.39
Weight (kg): 0.79
Edition Type: Abridged

Earn 287 Qantas Points
on this Book