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The QOS Field Guide : Quality as an Organizational Strategy, #2 - Clifford L. Norman

The QOS Field Guide

Quality as an Organizational Strategy, #2

By: Clifford L. Norman, Lloyd P. Provost, David M. Williams

eBook | 4 December 2025

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From the authors of The Improvement Guide, The Health Care Data Guide, Quality Improvement Through Planned Experimentation, and Transforming Health Care Leadership.

  • More detail into the theory and evidence-base of QOS
  • Examples from organizations in various sectors
  • Tools and methods to support the five activities for leaders
  • Exercises to practice and apply the methods in your organization
  • Detailed QOS assessment of progress
  • Expanded descriptions of the milestones of the QOS Journey
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You Can Find This eBook In

Non-FictionBusiness & ManagementManagement & Management TechniquesQuality Assurance QA & Total Quality Management TQMBusiness Strategy

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