The First-Time Trainer

A Step-by-step Quick Guide For Managers, Supervisors, And New Training Professionals

By: Tom W Goad

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Paperback | 17 March 2010 | Edition Number 2

At a Glance

Paperback
224 Pages

Edition Type
Revised

Age
18+

Dimensions(cm)
22.8 x 15.2 x 1.5

Paperback

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Training is still the top strategy to help employees perform at their best. Discover how to be an efficient and poised trainer for your organization with this thoroughly revised, user-friendly book.

Successful organizations depend on expert training to keep them viable, but leaders aren’t always equipped to step into the role of trainer when asked. As a professional trainer and consultant who formerly served as president of the San Diego Chapter of the American Society for Training and Development, author Tom Goad offers a concise, step-by-step guide to quickly help you become a confident, effective trainer.

You’ll learn to tackle challenges of diversity, a multigenerational workforce, and the many options made possible by technology and e-learning through the most up-to-the minute training techniques. The First-Time Trainer does this by teaching you how to:

select media and delivery methods,
prepare and give effective presentations,
communicate with learners and get them involved,
ask the right kind of questions,
cope with behavior problems,
give and receive feedback,
put objectives to the test, and much more.

Filled with real-world examples and dozens of field-tested tools, The First-Time Trainer gets first-time facilitators training like pros in no time.

Industry Reviews

"Guidelines for learning methods, professional development, working with multiple generations, evaluation, and determining the return on investment are presented concisely and informatively." -- Business Journal (Central New York)

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You Can Find This Book In

Non-Fiction Business & Management Management & Management Techniques Management of Specific Areas Personnel & Human Resources Management Education Careers Guidance Industrial or Vocational Training Business Communication & Presentation

List of Exhibits	p. v
About the Revised Edition	p. viii
A Word for the First-Time Trainer	p. ix
Introduction	p. 1
The Purpose of This Book	p. 2
About Training	p. 3
Facilitate Learning	p. 7
Step One Summary	p. 10
Skills Trainers Need-Overview	p. 10
The Impact of Diversity and Multigenerational Learners	p. 11
Continuous Learning	p. 12
Trainer Skills	p. 12
The Eight Steps	p. 17
Using the Eight Steps for Various Situations	p. 21
Focus on Performance	p. 24
Step Two Summary	p. 25
Needs Assessment	p. 25
Performance Objectives	p. 44
Focus on Learning	p. 49
Step Three Summary	p. 49
The Learning Process	p. 50
Other Aspects of Learning	p. 59
Building in Success Factors	p. 66
Conclusion	p. 67
Be Prepared	p. 68
Step Four Summary	p. 69
Key Principles of Preparation	p. 71
Making Selections	p. 71
Organizing Training	p. 93
Preparation for Training	p. 100
Pilot Training	p. 104
Deliver Effectively	p. 106
Step Five Summary	p. 106
The Trainer as Communicator	p. 107
How to Give an Effective Presentation	p. 111
Accommodating Diversity and Multiple Generations	p. 126
Conclusion	p. 134
Get Learners Involved	p. 137
Step Six Summary	p. 138
Working with Groups	p. 138
Dealing with Difficult Behaviors	p. 140
Techniques for Getting Learners Involved	p. 145
Get Feedback	p. 159
Step Seven Summary	p. 160
Putting Objectives to the Test	p. 160
Determining What to Measure	p. 161
When and How Much to Evaluate	p. 169
Software Evaluation Tools	p. 169
Improve Continuously	p. 170
Step Eight Summary	p. 171
Training Skills Revisited	p. 171
Strengthening Training Skills	p. 172
The Trainer's Portfolio	p. 174
Technology and Training	p. 176
A Word About Ethics	p. 177
Eight Steps to Effective Training: A Summary	p. 178
Resources for the First-Time Trainer	p. 181
American Society for Training and Development	p. 182
Training Magazine	p. 183
Web Searches	p. 183
Additional Trainer Guidelines	p. 186
Guidelines for How People Learn (Step Three)	p. 187
Guidelines for Dealing with Multiple Generations in the Workplace (Step Five)	p. 191
Guidelines for Evaluating Training (Step Seven)	p. 192
Guidelines for Determining Return on Investment (ROI) (Step Seven)	p. 196
Professional Development Guidelines (Step Seven)	p. 202
Index	p. 207
Table of Contents provided by Ingram. All Rights Reserved.

The First-Time Trainer

A Step-by-step Quick Guide For Managers, Supervisors, And New Training Professionals

At a Glance

Paperback

Industry Reviews

Shipping

How to return your order

Defective items

You Can Find This Book In

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