The Customer is Always Wrong

"Sharp and ambitious... If Pond's last book was a sitcom, The Customer is Always Wrong would be an HBO drama with a Sunday night time slot."--Jezebel

"The sobering wake-up call to naive nostalgia... [The Customer Is Always Wrong offers] a look at the end of a wild ride, punctuated by deeply profound moments in a time that could swallow you whole."--San Francisco Chronicle

"A book filled with ghosts... An Oakland that doesn't exist anymore, a culture that doesn't exist anymore, and people that don't exist anymore, in more ways than one. "--Hollywood Reporter

"A charming, loosely autobiographical story of Pond's early years."--National Post Best of 2017

"Set in late 1970s Oakland, this comedic graphic novel from Over Easy author Pond follows a waitress named Madge whose career as a comic artist finally starts to take off."--Entertainment Weekly

"Mimi Pond is a treasure, one we ignore at our own risk... Her latest book -- a thick, semi-autobiographical bildungsroman called The Customer Is Always Wrong -- might be her greatest work to date. It's a lengthy and detailed portrait of a young woman working at a restaurant in late-'70s Oakland and the cast of characters around her -- some of them shady, some of them lovable, and all of them compelling. Pond's hand is confident and her figure work hops balletically across the page; her facial acting is simple, but searing."--Vulture