The Conflict Resolution Training Program

Participant's Workbook

By: Prudence Bowman Kestner, Larry Ray, W. Ashby North (Illustrator)

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Paperback | 22 January 2013 | Edition Number 1

At a Glance

Paperback
176 Pages

Dimensions(cm)
27.94 x 21.59 x 0.97

Paperback

$86.75

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The Conflict Resolution Training Program Participant's Workbook offers both new and seasoned negotiators, mediators, and arbitrators a step-by-step approach for learning dispute resolution techniques. This hands-on workbook is filled with a variety of exercises, activities, worksheets, role plays, and other interactive techniques that are readily accessible for learning the skills needed to resolve conflicts. Trainers and participants can select the sections of the flexible program that best meet their specific objectives and goals.

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