"This is an important book; it is a necessary book. It comprehensively addresses the rapidly expanding role of the project manager, a role that is striving to keep up with the corresponding expansion in the definition of project success."
—from the Foreword by Michael O'Brochta
This new edition of a classic, bestselling guide addresses the soft project management skills that are so essential to successful project, program, and portfolio management. Mastering leadership, negotiation, conflict resolution, change management, and organizational politics has always been key to project manager success. This book demonstrates the why and how of creatively applying soft project management skills in these areas and shows how to develop, adjust, and hone these skills given the forces and trends in today's business world.
Using real-world stories and case studies to model how to implement these skills, Englund and Bucero illustrate how the right mix of soft and hard professional skills can help create an environment that supports greater project success. This second edition features new sections on agile project management, ethics, business analysis, management across generations and between cultures, and more. It maps well to recent topic updates in the sixth edition of the Project Management Body of Knowledge.
This book is a valuable manual for all the complex interpersonal skills necessary for project managers' success and will help them develop a more complete portfolio of skills, knowledge, and attitudes to serve as road maps to greater project success.
Industry Reviews
“Today's project managers, who are expected to take on so many roles and responsibilities, can turn to this rich, comprehensive resource to strengthen their understanding of the many facets of leadership, project management, and organizational effectiveness. This is a book you can readily tap for new ideas, lessons and insights.”
—Zachary Wong, Ph.D., former Manager at Chevron and author of The Eight Essential People Skills for Project Management; Human Factors in Project Management; and Personal Effectiveness in Project Management
“A project manager organizes the world from the inside out. A program manager organizes the same world from the outside in. In an era of agile development, you need to be doing both at the same time. Englund and Bucero show you how.”
—Geoffrey Moore, author of Crossing the Chasm and Zone to Win
