The Chairman's Lounge

Shortlisted for the the 2025 Walkley Book Award
Winner of the 2025 ABIA Awards, General Nonfiction Book of the Year
Shortlisted for the 2025 Matt Richell Award for New Writer of the Year 
Shortlisted for 2025 Australian Political Book of the Year

From the must-read journalist on how power, money and influence work in this country, the full story of how one of the nationâs favourite brands brought itself to ground.

Before Covid, both Qantas and its CEO Alan Joyce were flying high, the darlings of customers, staff and investors. After Covid hit, only money mattered â" in particular, the companyâs share price and extraordinary executive bonuses. Illegally redundant workers, unethical flight credits, abysmal customer service, antique aircraft: these became Qantasâ new brand.

How did things go so badly wrong? Why were customers at the end of the queue? And how did an increasingly autocratic Joyce constantly get his own way, with the Qantas board and with both Liberal and Labor governments, which handed over billions in subsidies and protected lucrative flight routes from foreign competition? For the first time, The Chairmanâs Lounge tells the full story of how one company banked the nationâs loyalty and then cashed in on it.

In his celebrated column Rear Window for the Australian Financial Review, Joe Astonâs reporting of the ethical failings of Qantas spurred the early retirement of its CEO and the resignation of its chairman. With fresh interviews and revelations, written in Astonâs trademark swashbuckling style, The Chairmanâs Lounge is the definitive account of how Qantas was brought to ground and who did it. It is a parable of our times.

âA masterclass in investigative journalism ⦠A scathing, unflinching takedown of greed, delusion and a shameless abuse of power, both jaw-dropping and brilliantly incisiveâ
Adele Ferguson