The Amazon Management System

"The Amazon Management System challenges readers and their organizations to understand and then implement the management system that shortly will be demanded by their customers."-LARRY BOSSIDY, former CEO of Honeywell and co-author of Execution

"Amazon is secretive, but it is not a black box. The management secrets of this supremely successful company are here, revealed by Ram Charan and Julia Yang. You can't afford not to read this fascinating book."-GEOFF COLVIN, bestselling author and Senior Editor-at-Large, Fortune

"Ram does it again. He distills the maximum brilliance from a very complex company into the minimum number of pages, leaving the reader smarter and better prepared."-JOHNNY C. TAYLOR, Jr., President & CEO, Society for Human Resource Management (SHRM)

"Most of us watch in awe as Amazon dominates the competition with nonstop rapid- fire disruption. But they are no outlier. Anyone can replicate their success by learning Amazon's management system as revealed in this short but powerful book."-CHARLENE LI, bestselling author of "The Disruption Mindset" and Senior Fellow at Altimeter, a Prophet company

"No company should try to be like Amazon. But every company can learn from Amazon.Ram Charan and Julia Yang reveal how you can adapt elements from Amazon into your own 21st-century management system to become stronger, smarter, faster, and more successful."-THOMAS A. STEWART, Executive Director, National Center for the Middle Market and co-author of Woo, Wow, and Win: Service Design, Strategy, and the Art of Customer Delight

"As I was reading this short, to-the-point book, I paused and reflected about our own management system and determined what I needed to change. Whether it's data, machine learning, cash flow, hiring or customer obsession, Amazon is the leader to learn from and this book is the guide."-MICHAEL J. GRAFF, Chairman, CEO and President, American Air Liquide