'The best available case study [of] ... the use of artificial intelligence by human resource departments.'
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The New York Times, 'Top 5 Books on Artificial Intelligence''A cautionary tale for anyone who thought AI would take human bias out of hiring - and an essential handbook for job hunters.' --
Financial Times'[Schellmann] walks the reader through the devastating consequences of current trends and explains why there's no easy path forward... .
The Algorithm is a wake-up call.' --
Los Angeles Review of Books'Schellmann pulls the curtain back on the AI-driven "HR tech" revolution taking over hiring and managing employees, and finds tools that are arbitrary, ineffective, discriminatory and likely unlawful. Reads like a dozen scandals waiting to erupt.' --
Gavin Mueller, author of Breaking Things at Work'In
The Algorithm, Hilke Schellmann has done the impossible: she has rendered the baffling 'Wild West' of AI immensely readable and approachable. Schellmann gives us the dark and hidden history of tech innovation and the marketplace through the stories of those whose lives have been smashed by its glitches.' --
Eliza Griswold, Pulitzer Prize-winning author of Amity and Prosperity'A disturbing investigation into use of AI systems in hiring, firing, and employee surveillance. As Schellmann demonstrates, AI has moved into crucial areas of our lives, but the process has been so fast and silent that its influence is almost invisible. She argues that HR managers should be required to understand how their algorithms work, and there must be greater human input to personnel decisions. This eye-opening book makes it hard to disagree.' --
Kirkus Reviews'Focuses on how the technology is already deployed in personnel decisions in the workplace - with alarming results.' --
Financial Times, 'What to Read in 2024''[An] enjoyable and disturbing read.' --
Morning Star'The author correctly identifies one major source of the problem as the monetary pressure involved in building AI tools.' --
Labour Hub'One of the most important topics of our time--one that impacts all of us more than we realise. The book takes a balanced approach to illuminating the current state of AI in the workplace. It's not just about incredible benefits or doomsday scenarios, but a real look into the current state of these tools, the incentive systems driving their proliferation, the mixed results they provide, and how we might ensure better outcomes. Highly recommended.' --
Ryan Fuller, former vice president for workplace intelligence, Microsoft'A fresh, important perspective on how AI is changing many critical workplace decisions in organizations. Schellmann's research is thorough and clever, and exposes the many of problems that AI and its proponents have already created for companies and employees.' --
David Futrell, former senior director of organization performance, Walmart'Hilke Schellmann was one of the first journalists to understand the dangers of AI passing judgement on workers, and
The Algorithm is an absolutely vital book about the risks and harms of the systems already operating - on us - today.' --
Clay Shirky, author of Cognitive Surplus and Here Comes Everybody
