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Technology, Work and Globalization

Client and Supplier Perspectives

By: M. Lacity, J. Rottman

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Hardcover | 1 February 2008 | Edition Number 1

At a Glance

Hardcover
292 Pages

Dimensions(cm)
21.59 x 13.97 x 2.06

Hardcover

$84.99

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Based on over 200 interviews, this new book provides rich insights and practices on the toughest challenges facing offshore client/supplier relationships. While many client organizations found benefits to be gained from the offshoring of IT work, others struggled to realize any cost savings or other improvements. How can these mixed experiences be reconciled? The research reveals that offshore outsourcing can deliver on its promises, but only if both clients and suppliers diligently manage the details. In this book, the authors provide specific practices that managers can use, and detailed case studies which illustrate how these practices are embedded and enacted within client and supplier firms.

Industry Reviews

'This book tackles a very complex issue - that of outsourcing some of the work IT departments currently do to offshore companies...This book is a valuable sourcing tool and is definitely worth a read for any IT managers thinking about taking on an offshore resource.' - Tony Morris, Supply Management

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You Can Find This Book In

Non-Fiction Business & Management Management & Management Techniques Management of Specific Areas Personnel & Human Resources Management Business Strategy Business Mathematics & Systems International Business Economics International Economics Production of Quality Control Management Computing & I.T.

Computer Science Consultancy & Grants for Businesses

Overview of Offshore Outsourcing of IT Work
Offshore Engagement Models
Managing Knowledge Transfer and Protection of Intellectual Property
Managing Offshore Projects
Migration from Tactical to Strategic Outsourcing
Erecting Offshore Captive Centers
Offshore Outsourcing Roles for CIOs, PMOs and Project Managers
Building Social Capital with Suppliers
Future Trends
Table of Contents provided by Publisher. All Rights Reserved.

Technology, Work and Globalization

Client and Supplier Perspectives

At a Glance

Hardcover

Industry Reviews

Shipping

How to return your order

Defective items

You Can Find This Book In

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