Software Quality Management IV

Part 1 Setting up and maintaining a quality management system: TickIT awards - a winner's perspective

The experience of achieving IS09001/TckIT certification in origin UK

Software quality in a user driven environment.

Part 2 Process improvement: relating the SPICE framework and SEI approach to software process assessment

Experiences with the capability maturity model in a research environment

Utilisation of a systemic business process re-engineering method as a tool to improve software process quality

Process improvement: an alternative to BPR for software development organisations

Software process improvement program of Hong Kong

Practical experience in applying a performance improvement management strategy model

Advances and trends in research on the software process

Deming and software - strange bedfellows?

Part 3 Product quality: Process and product quality: perpetuating the myth

Specifying software quality with the extended ISO model

Software package certification and its influence on the quality of the process

HAWE: a five step method for metric-based software evaluation and certification

A producer risk index for product release.

Part 4 Issues of project management: A framework for project management

Factors affecting the quality of software project management: an empirical study based on the capability maturity model

Configuration management: its role in project quality management

Consistent support for software designers and inspectors.

Part 5 Quality planning: Evaluating software quality mechanisms - a snapshot picture

A comparative study of two software companies implementing and maintaining a quality management system

Empirical evaluation of software quality attributes

'Quality' is in the eye of the beholder

Leap year '92 and the PRIDE initiative

A survey of software quality practice

Organizational planning and process management for object-oriented software reuse.

Part 6 Quality metrics: Definition and collection of metrics for comprehensive software measurement

testing by numbers

Metrics for reuse of object-oriented software

Measuring the quality of the development life cycle process.

Part 7 Human factors: Application of the Taguchi method for the assessment of human computer interaction

Research progress on process quality management criteria.

Part 8 Software development methodologies: Establishing a systems integration process infrastructure

Non-functional requirements in the software development process

requirements engineering - softly seeking a solution

Structure methods: helping software quality or raising problems

Improving the software process with hybrid development models