Setting The Tone From The Top

How leaders' conversations shape a positive culture

By: Melinda Muth, Bob Selden

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Paperback | 29 September 2022

At a Glance

Paperback
328 Pages

Dimensions(cm)
23 x 15.5 x 2.5

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In Setting the Tone from the Top, Melinda Muth and Bob Selden examine how leader conversations shape organisational culture. They show how using appropriate words and language can tap the collective knowledge of the board and the senior management team to improve their working relationships, their collective decision making and ultimately positively impact the behaviour of the management and all employees.

Topics covered include: how word choice impacts leader behaviour; words to use and words to avoid to build effective relationships; difficult conversations in a group setting; and overcoming conversation stoppers.

This practical guide offers techniques, tips and strategies for navigating the conversations that directors and senior executives encounter on a day-to-day basis.

Industry Reviews

"What we say and how we say it has never been more important in this era of 'fake news'. Muth and Selden cut through the clutter to provide road-tested and sage advice for board members and senior executives alike on how to communicate more effectively when the chips are down."

Sydney Finkelstein, Professor of Strategy and Leadership at the Tuck School of Business at Dartmouth College and author of the bestseller

Superbosses: How Exceptional Leaders Master the Flow of Talent.

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