Security Metrics Management

How to Manage the Costs of an Assets Protection Program

By: Edward Halibozek, Gerald Kovacich

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Hardcover | 30 November 2005

At a Glance

Hardcover
352 Pages

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25.4 x 17.78 x 2.06

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Published: 15th November 2016

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Security metrics is the application of quantitative, statistical, and/or mathematical analyses to measuring security functional trends and workload. In other words, tracking what each function is doing in terms of level of effort (LOE), costs, and productivity. Security metrics management is the managing of an assets protection program and related security functions through the use of metrics. It can be used where managerial tasks must be supported for such purposes as supporting the security professional's position on budget matters, justifying the cost-effectiveness of decisions, determining the impact of downsizing on service and support to customers, etc.
Security Metrics Management is designed to provide basic guidance to security professionals so that they can measure the costs of their assets protection program - their security program - as well as its successes and failures. It includes a discussion of how to use the metrics to brief management, justify budget and use trend analyses to develop a more efficient and effective assets protection program.

- Over 100 checklists, flowcharts, and other illustrations depict examples of security metrics and how to use them
- Drawings, model processes, model procedures and forms enable the reader to immediately put concepts to use in a practical application
- Provides clear direction on how to meet new business demands on the Security Professional

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Non-Fiction Business & Management Management & Management Techniques Management of Specific Areas Management of Real Estate Industry & Industrial Studies Service Industries Security Services Ownership & Organisation of Enterprises Takeovers Accounting & Finance Finance

Business Mathematics & Systems

Preface	p. xiii
Acknowledgments	p. xxi
Foreword	p. xxiii
Introduction	p. xxv
Introduction to the Role of the Security Professionals and Security Metrics Management	p. 1
The Security Profession and Its Role in Supporting Business and Government Agency Assets Protection Needs	p. 3
Introduction	p. 3
The Need for Security Professionals in Business	p. 5
Corporate Security Today	p. 8
The Role of the Corporate Security Professional	p. 8
The Required Skills of the Security Professional	p. 9
What Kind of People Are Needed?	p. 10
Why the Corporate Security Professional?	p. 10
Where is Security's Place in the Corporation?	p. 11
Summary	p. 12
Management and Security Metrics Management Foundation	p. 13
Introduction	p. 13
Security From an Executive Management Perspective	p. 13
Summary	p. 17
Policies, Procedures, Processes, Plans and Projects	p. 19
Introduction	p. 19
Triad of Assets Protection and Security Functional Drivers	p. 20
Part One of the Security Drivers' Triad: Risk Management Drivers	p. 20
Part Two of the Drivers' Triad: Corporate Decisions' Drivers	p. 21
Part Three of the Drivers' Triad: Laws, Regulations, Best Business Practices, Ethics and Privacy Drivers	p. 22
Summary of Drivers	p. 24
CAPP-Related Policies	p. 25
CAPP-Related Procedures	p. 25
CAPP-Related Processes	p. 26
Process Management	p. 27
Performance Management	p. 28
CAPP-Related Plans	p. 28
CAPP-Related Projects	p. 29
Security Duties and Responsibilities	p. 34
Corporate Assets Protection Program (CAPP)	p. 34
Summary	p. 35
Security Metrics Management Program-An Overview	p. 37
Introduction	p. 37
First Steps in the Development of an SMMP	p. 38
Security Metrics Management is not Rocket Science	p. 40
Questions Concerning Data Collection	p. 43
SMMP Chart Designs	p. 44
Using Technology to Deliver Metrics Data	p. 44
Quality and Oversight	p. 45
Security Metrics and Processes	p. 46
Cost-Avoidance Metrics	p. 47
Using Metrics Charts for Management Briefings	p. 47
Sequence of Assets Protection Charts for Management Briefings	p. 48
Case Study: Metrics Data Collection Example-Badge-Making Process	p. 50
SMMP and Executive Management	p. 51
Case Study: Use of Metrics in Times of Downsizing Security Staff	p. 52
More on SMMP and Downsizing	p. 53
Case Study: Charting Assets Protection Infractions as Part of an SMMP and Briefing Management on the Results	p. 56
Case Study-Using Metrics to Determine Success	p. 57
Summary	p. 58
Case Study: Measuring the Costs of Security	p. 59
Introduction	p. 59
IWC Assets Protection Survey Questionnaire	p. 60
Examples of Some Metrics Charts	p. 64
Summary	p. 74
Case Study: Six Sigma	p. 75
Introduction	p. 75
A Case Study-Another Approach to Security Metrics Management	p. 75
Case Study-Patch Management	p. 77
Conclusion	p. 80
Administrative Security Metrics	p. 81
Information Security	p. 83
Introduction	p. 83
Three Basic Categories of Information	p. 87
An Information Protection Philosophy	p. 88
Business Information Types and Examples	p. 89
Security Drivers	p. 90
Information Security Process Flowcharts	p. 90
What, When, Who, Where, How of Data Collection	p. 92
Sample Metrics Charts	p. 93
A Case Study	p. 95
Summary	p. 97
Personnel Security	p. 99
Introduction	p. 99
Pre-Employment and Background Investigations	p. 100
Basics of Pre-Employment Checks	p. 101
What Are Pre-Employment Background Investigations?	p. 101
Pre-Employment and Background Investigations Drivers and Flowcharts	p. 101
Sample Pre-Employment and Background Investigations Metrics Charts	p. 103
Workplace Violence	p. 109
Workplace Violence Prevention Program	p. 110
Case Study	p. 111
Summary	p. 114
Security Education and Awareness Training	p. 115
Introduction	p. 115
SEATP Organization	p. 116
SEATP Drivers and Flowcharts	p. 117
SEATP Metrics	p. 118
Sample SEATP Metrics Charts	p. 119
Data Collection And Metrics Management	p. 122
SEATP Case Study	p. 124
Summary	p. 126
Security Compliance Audits	p. 127
Introduction	p. 127
SCA Organization	p. 127
SCA Drivers and Flowcharts	p. 128
SCA Metrics	p. 129
SCA Metrics Charts-A Sampling	p. 131
The Who, How, Where, When, Why and What of SCA Metrics Tracking	p. 134
SCA Case Study	p. 135
SCA Summary	p. 136
Surveys and Risk Management	p. 137
Introduction	p. 137
SRM Drivers and Flowcharts	p. 139
Sample SCA Metrics Charts	p. 140
The Who, How, Where, When, Why and What of SRM Metrics Tracking	p. 142
Case Study	p. 143
Summary	p. 152
Corporate Assets Protection Program	p. 153
Introduction	p. 153
The CAPP and Other Drivers, Plans and Their Flowcharts	p. 156
CAPP Data Collection and Security Metrics Management	p. 157
Is the CAPP Working as Planned?	p. 157
Is It Effective?	p. 159
How Much Does It Cost?	p. 159
How Can It Be Done Better?	p. 161
How Can It Be Done Cheaper?	p. 161
Case Study	p. 162
Summary	p. 162
Contingency Planning	p. 163
Introduction	p. 163
Contingency Planning Organization	p. 165
Contingency Planning Drivers and Flowcharts	p. 165
Examples of Contingency Planning Metrics' Measurement Tools	p. 171
Contingency Planning Case Study	p. 175
Summary	p. 175
Physical Security Metrics	p. 177
The Guard Force	p. 181
Introduction	p. 181
Guard Force Security Organization	p. 183
Guard Force Security Drivers and Flowcharts	p. 183
Guard Force Metrics Charts Examples	p. 184
Guard Force Case Study	p. 186
Guard Force Summary	p. 188
Technical Security Systems	p. 189
Introduction	p. 189
Technical Security Systems Organization	p. 189
Technical Security Systems Flowcharts	p. 190
Technical Security Systems Metrics	p. 192
Technical Security Systems Case Study	p. 199
Summary	p. 200
Locks and Keys	p. 201
Introduction	p. 201
Locks and Keys Organization	p. 202
Locks and Keys Drivers and Flowcharts	p. 202
Locks and Keys Examples of Security Metrics	p. 203
Lock and Key Case Study	p. 206
Summary	p. 207
Fire Protection	p. 209
Introduction	p. 209
Fire Protection Organization	p. 210
Fire Protection Drivers and Flowcharts	p. 211
Fire Prevention And Suppression Metrics Examples	p. 213
Case Study-Outsourcing Fire Prevention and/or Suppression	p. 216
Summary	p. 216
Executive Protection	p. 217
Introduction	p. 217
Executive Protection Organization	p. 219
Executive Protection Drivers and Flowcharts	p. 220
Executive Protection Examples of Metrics	p. 221
Executive Protection Case Study	p. 223
Summary	p. 223
Event Security	p. 225
Introduction	p. 225
Event Security Organization	p. 225
Event Security Drivers and Flowcharts	p. 226
Event Security Metrics	p. 227
Event Security Case Study	p. 229
Event Security Summary	p. 229
Security Operations Metrics	p. 231
Investigations and Noncompliance Inquiries	p. 233
Introduction	p. 233
Investigations and NCI Organization	p. 233
Investigations and NCI Drivers and Flowcharts	p. 234
Investigations and NCI Examples of Metrics	p. 235
Investigations and NCI Case Study	p. 241
Investigations and NCI Summary	p. 243
Government Security	p. 245
Introduction	p. 245
IWC's Government Security Organization	p. 247
Government Security Drivers and Flowcharts	p. 248
Government Security Examples of Metrics	p. 249
Government Security Case Study	p. 251
Government Security Summary	p. 253
Information Systems Security	p. 255
Introduction	p. 255
Infosec Organization	p. 256
Infosec Drivers and Flowcharts	p. 258
Infosec Examples of Metrics	p. 262
Infosec Case Study	p. 264
Infosec Summary	p. 264
Mergers, Acquisitions or Divestitures Security	p. 265
Introduction	p. 265
MAD-Related Security Organization	p. 266
MAD Security Drivers Flowcharts and Checklists	p. 268
MAD-Examples of Metrics	p. 269
Checklists	p. 270
MAD Cast Study	p. 273
MAD Summary	p. 274
Outsourcing	p. 275
Introduction	p. 275
Outsourcing Organization	p. 277
Outsourcing Drivers and Flowcharts	p. 278
Outsourcing Examples of Metrics	p. 278
Post-Contract Award	p. 280
Outsourcing Case Study	p. 281
Outsourcing Summary	p. 282
The Security Profession and Metrics Management in the Future	p. 283
Security Metrics Management Technology of the Future and How to Prepare Now to Use It	p. 285
Introduction	p. 285
New Technology	p. 286
Applying High Technology to the Security Metrics Management Program	p. 287
Application Software Tools For Today	p. 289
Evaluating Current And Future Data Collection Needs	p. 289
Current and Future-"Tools"-Hardware and Software to Support an SMMP	p. 291
Summary	p. 294
Security Benchmarking Group Survey	p. 295
About the Authors	p. 317
Index	p. 319
Table of Contents provided by Ingram. All Rights Reserved.

Security Metrics Management

How to Manage the Costs of an Assets Protection Program

At a Glance

New Edition

Hardcover

Shipping

How to return your order

Defective items

You Can Find This Book In

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